Subject: Re: Re: Message from Walmart.com Customer: Where is my order, 200013802344758 #Ref 20250830003431353
From: Lou Casgal <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 02 Sep 2025 21:05:28 +0000

Thank you for your help!

On Tue, Sep 2, 2025 at 16:47 Designer Living Inc. <[email-masked]> wrote:

Hello Lou,

The refund has been processed and should take 3-5 business days to appear in your account, depending on your bank's processing time. If you do not see the refund after this period, please contact your bank for further assistance.

If you have any further questions, feel free to reach out.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Hello , please send the refund.

Thanks

On Tue, Sep 2, 2025 at 12:02 Designer Living Inc. <[email-masked]> wrote:

Hello Lou,

We apologize for the delay with your package.

We would be happy to send a replacement for you. If you would like to proceed, please confirm your shipping address.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Lou Casgal wants to connect with you for the order below:

Customer Order Number:  200013802344758

Purchase Order No:  129023046689632

Reason for Contact:  Where is my order

Item name/number:  Regency Heights King/Cal King Fluffy Ribbed Plush Comforter Set 3-Piece Bedding Set Ivory/12442666163

Customer Message:

Hola, hasta la fecha no tengo mi orden , está perdida, necesito mi refund asap

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team