Subject: Re: Re: Message from Walmart.com Customer: Ask a question, 200013284510637 #Ref 20250829003431326
From: Whitney Alexander <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Fri, 29 Aug 2025 20:00:35 +0000

I contacted my bank they said for you'll to resend the funds back ach credit

On Fri, Aug 29, 2025, 2:57 PM Designer Living Inc. <[email-masked]> wrote:

Hello Whitney,

We sincerely apologize for the inconvenience you're experiencing. Please know that the refund has already been processed on our end, but we understand how frustrating this situation can be. Unfortunately, we're unable to take further action from our side, as the funds have already been released. We recommend contacting your bank for additional support.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Did not receive refund bank say walmart has to send it back but do it achieve credit

On Fri, Aug 29, 2025, 9:55 AM Designer Living Inc. <[email-masked]> wrote:

Hello Whitney,

The refund was processed on 08/01/2025 and should take 3-5 business days to appear in your account, depending on your bank's processing time. If you do not see the refund after this period, please contact your bank for further assistance.

If you have any further questions, feel free to reach out.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.,

Whitney Alexander wants to connect with you for the order below:

Customer Order Number:  200013284510637

Purchase Order No:  109017858349397

Reason for Contact:  Ask a question

Item name/number:  Mi Zone Twin/Twin XL Comforter Set, 3 Piece Polka Dot Girl Dorm Bedding Sets, Pink Zebra Print Kids Bedding Comforter Set  with Decor Pillow/44802456

Customer Message:

Haven't received my refund

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team