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From: carolyn houston <houston80c@gmail.com>
Date: Wed, 27 Aug 2025 12:29:44 -0500
Message-ID: <CACaHhBfp3jS5z6gQE3+vp21Qe9JM-SVdZLfsWPrOpsfFhShbZw@mail.gmail.com>
Subject: Re: My order #Ref 20250818003431058
To: "info@designerliving.com" <info@designerliving.com>
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MIME-Version: 1.0

--0000000000001fe04e063d5c23e4
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

I=E2=80=99m am so sorry my neighbor got it in and forgot to give it to me a=
fter I
came off of vacation. I ask her and she said she just got to tell me . She
old and forgetful. I got it now. Thank you . I did have a tracking number
so had know ideal it was delivered.

On Mon, Aug 25, 2025 at 6:50=E2=80=AFPM carolyn houston <houston80c@gmail.c=
om>
wrote:

> You have not shipped my order yet .please refund my credit card card.
>
> On Mon, Aug 18, 2025 at 7:22=E2=80=AFPM carolyn houston <houston80c@gmail=
.com>
> wrote:
>
>> Yes, please proceed with the order.
>>
>> On Mon, Aug 18, 2025 at 11:57=E2=80=AFAM info@designerliving.com <
>> info@designerliving.com> wrote:
>>
>>> Hello Carolyn,
>>>
>>>
>>>
>>> Thank you for reaching out.
>>>
>>> Your order went into error status due to a different billing and
>>> shipping addresses.  When there is an order at which the billing addres=
s
>>> does not match the shipping address, we contact the customer to verify =
that
>>> this is a valid purchase. This is an effort to prevent Credit Card frau=
d,
>>> and to give our customers a secure shopping experience.
>>>
>>> To verify this order, please respond back to this email.
>>>
>>>
>>> Sincerely,
>>> Giselle
>>>
>>> Designer Living Customer Service
>>>
>>>
>>>
>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D
>>>
>>> Order number D 258150540 I do not see a tracking number or a receipt fo=
r
>>> it .why? And you don=E2=80=99t answer phone . So cancel my order. Or se=
nt me
>>> something. Or I will need to tell my credit card it a fraud charge.
>>>
>>

--0000000000001fe04e063d5c23e4
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"auto">I=E2=80=99m am so sorry my neighbor got it in and forgot to=
 give it to me after I came off of vacation. I ask her and she said she jus=
t got to tell me . She old and forgetful. I got it now. Thank you . I did h=
ave a tracking number so had know ideal it was delivered.</div><div><br><di=
v class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gma=
il_attr">On Mon, Aug 25, 2025 at 6:50=E2=80=AFPM carolyn houston &lt;<a hre=
f=3D"mailto:houston80c@gmail.com">houston80c@gmail.com</a>&gt; wrote:<br></=
div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-lef=
t:1px #ccc solid;padding-left:1ex"><div dir=3D"auto">You have not shipped m=
y order yet .please refund my credit card card.&nbsp;</div><div><br><div cl=
ass=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, Aug 18, 2=
025 at 7:22=E2=80=AFPM carolyn houston &lt;<a href=3D"mailto:houston80c@gma=
il.com" target=3D"_blank">houston80c@gmail.com</a>&gt; wrote:<br></div><blo=
ckquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #c=
cc solid;padding-left:1ex"><div>Yes, please proceed with the order.</div><d=
iv><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On =
Mon, Aug 18, 2025 at 11:57=E2=80=AFAM <a href=3D"mailto:info@designerliving=
.com" target=3D"_blank">info@designerliving.com</a> &lt;<a href=3D"mailto:i=
nfo@designerliving.com" target=3D"_blank">info@designerliving.com</a>&gt; w=
rote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex=
;border-left:1px #ccc solid;padding-left:1ex"><p>Hello Carolyn,</p><p><em>&=
nbsp; &nbsp; &nbsp;&nbsp;</em></p><p>Thank you for reaching out.</p><p>Your=
 order went into error status due to a different&nbsp;billing and shipping =
addresses.&nbsp;&nbsp;When there is an order at which the billing address d=
oes not match the shipping address, we contact the customer to verify that =
this is a valid purchase. This is an effort to prevent Credit Card fraud, a=
nd to give our customers a secure shopping experience.</p><p>To verify this=
 order, please respond back to this email.</p><p><br></p><p>Sincerely,<br>G=
iselle</p><p>Designer Living Customer Service</p><p><br></p><p>=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</p><p>Order number D 258150540 I do not see a tracking number or a receipt=
 for it .why? And you don=E2=80=99t answer phone . So cancel my order. Or s=
ent me something. Or I will need to tell my credit card it a fraud charge.<=
/p>
</blockquote></div></div>
</blockquote></div></div>
</blockquote></div></div>

--0000000000001fe04e063d5c23e4--