Subject: Missed Amazon Return Window
From: Helita Dewitt <[email-masked]>
To: info <[email-masked]>
Cc: JLA Customer Service <[email-masked]>
Date: Mon, 25 Aug 2025 07:41:20 -0700

Hello Caroline-

Kindly note we are unable to process exchanges on behalf of other partners.

Since your order was placed through Amazon, you will need to work directly
with them for an alternate solution, as we are unable to assist further at
this time.

Best Regards,

Helita

Ecommerce Support Team Supervisor

[email-masked]

*From:* info <[email-masked]>
*Sent:* Monday, August 25, 2025 7:33 AM
*To:* JLA Customer Service <[email-masked]>
*Subject:* Fw: Missed Amazon Return Window

------------------------------

*From:* Caroline Haskell <[email-masked]>
*Sent:* Sunday, August 24, 2025 12:16
*To:* info <[email-masked]>
*Subject:* Missed Amazon Return Window

Hi,

I have missed the Amazon return window by just a couple of weeks from a
Prime Day order - I simply ordered the wrong size but can’t exchange now.
Any way you can help me exchange what was sent for the proper dimensions?

Thanks for your help,

Caroline