Received: from BLAPR06MB6993.namprd06.prod.outlook.com (2603:10b6:208:29d::13) by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Sat, 23 Aug 2025 17:28:58 +0000 Received: from SA0PR11CA0144.namprd11.prod.outlook.com (2603:10b6:806:131::29) by BLAPR06MB6993.namprd06.prod.outlook.com (2603:10b6:208:29d::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.9052.20; Sat, 23 Aug 2025 17:28:54 +0000 Received: from SA2PEPF00003AE9.namprd02.prod.outlook.com (2603:10b6:806:131:cafe::59) by SA0PR11CA0144.outlook.office365.com (2603:10b6:806:131::29) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.9052.20 via Frontend Transport; Sat, 23 Aug 2025 17:28:54 +0000 Authentication-Results: spf=pass (sender IP is 198.244.56.26) smtp.mailfrom=relay.walmart.com; dkim=pass (signature was verified) header.d=relay.walmart.com;dmarc=pass action=none header.from=relay.walmart.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.com: domain of relay.walmart.com designates 198.244.56.26 as permitted sender) receiver=protection.outlook.com; client-ip=198.244.56.26; helo=c26.c5341538.usw1.send.mailgun.net; pr=C Received: from c26.c5341538.usw1.send.mailgun.net (198.244.56.26) by SA2PEPF00003AE9.mail.protection.outlook.com (10.167.248.9) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.9052.8 via Frontend Transport; Sat, 23 Aug 2025 17:28:53 +0000 DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1755970132; x=1755977332; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=rfG1sENNlO0P1dJkVM4HdcRdCGrK+DOH/WENGbFHaFI=; b=xsAbvjNogPZIGQtYUeGx6sPzcJ6iiyQm5+fAQrqxWNHWHPuqW8trr1bEMLZauStVm1CgWo0MZLaUQzLcN/AvIY36xbmuVpKka0uR0+jXmaDdempcb5uDukJxV2+TdT20p7lhAtW969eEHNZ2/JVqjO0C8oZd3EQgIiUH3efvODM= X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: by b74236094dd3078f1f51b2ee2fdcaf4d00e4965a78e279c0cf5110b9fa706200 with HTTP id 68a9fa547b77376f5d9bc619; Sat, 23 Aug 2025 17:28:52 GMT X-Mailgun-Sending-Ip: 198.244.56.26 Sender: a-794176330DA64E0FB07FD936EA5C6582@relay.walmart.com Date: Sat, 23 Aug 2025 17:28:52 +0000 Subject: Please contact the customer - Damaged/Missing Parts/Not Received From: Walmart Customer Care To: "Designer Living Inc." X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "794176330DA64E0FB07FD936EA5C6582"} Message-Id: <20250823172852.1ee397d75b6c6dcd@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Return-Path: bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com X-MS-Exchange-Organization-ExpirationStartTime: 23 Aug 2025 17:28:53.7564 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: f7075b9f-cc73-4286-e5a1-08dde26a884b X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: SA2PEPF00003AE9:EE_|BLAPR06MB6993:EE_|BLAPR06MB6834:EE_ X-MS-Exchange-Organization-AuthSource: SA2PEPF00003AE9.namprd02.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-Office365-Filtering-Correlation-Id: f7075b9f-cc73-4286-e5a1-08dde26a884b X-MS-Exchange-AtpMessageProperties: SA|SL X-MS-Exchange-Organization-SCL: 1 X-Microsoft-Antispam: BCL:0;ARA:13230040|5073199012|69100299015|29132699027|8096899003|4076899003|43540500003; X-Forefront-Antispam-Report: CIP:198.244.56.26;CTRY:US;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:c26.c5341538.usw1.send.mailgun.net;PTR:c26.c5341538.usw1.send.mailgun.net;CAT:NONE;SFS:(13230040)(5073199012)(69100299015)(29132699027)(8096899003)(4076899003)(43540500003);DIR:INB; X-MS-Exchange-CrossTenant-OriginalArrivalTime: 23 Aug 2025 17:28:53.3464 (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: f7075b9f-cc73-4286-e5a1-08dde26a884b X-MS-Exchange-CrossTenant-Id: 5507cbd0-db12-4d17-a196-85902bba4364 X-MS-Exchange-CrossTenant-AuthSource: SA2PEPF00003AE9.namprd02.prod.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: BLAPR06MB6993 X-MS-Exchange-Transport-EndToEndLatency: 00:00:05.0502009 X-MS-Exchange-Processed-By-BccFoldering: 15.20.9052.000 X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910005)(944506478)(944626604)(4710137)(4712097)(4999163)(920097)(930097)(140003); X-Microsoft-Antispam-Message-Info: =?utf-8?B?bzFuSm1MclIzZkpEU2JTekNvMHUwZ1l3NU94b0tWQm4wSGEzdStpYWZMQno3?= =?utf-8?B?aDhwak91YWNBS2E2cTBLNjYwRXdQR3duVmdOSlc4SVA4eGk3Q0pFNWJxbkFi?= =?utf-8?B?SlhLaG5WQjRwM3gwL3RiakpGWWR6OFVtSllGaG1lNlBueTRhZll4S3NUZkpK?= =?utf-8?B?SGptTnFrS3M5bjhxMFdLTTBGMHF5QS8yOWdxbnd5TGU2V1I0SWdSbDZrWWV0?= =?utf-8?B?Q0x3VUN1UVlqWHdTNmN4R2lxenN4aElrWllsQVRxRVhnOUI4OFlYMXZDSUx0?= =?utf-8?B?aXFkZ0V5ZXFWRVY0Ym91NnJaNWFIakpkeGZvN1dLblFBdUJFODV5YWE5WTZ4?= =?utf-8?B?MU1XbHk4aEZPOFFhdm9pNmplSko4YlJ0R3dRakI1aGdiZUI1a0h0SWkxYXJT?= =?utf-8?B?OUlaMUxVQklNcExvRENkTGdaU1pacE90Y1hSWDJrZzBJNjFSYzFWWTR0YXV1?= =?utf-8?B?YnlrMXh3VGRZNGtwSWZQUjhtT3I2ZVNEekk4TTYwYWFFTVdlZFJyZXgwNm9Z?= =?utf-8?B?c3FyaEFuVE54OFVQK0kwL2hJRVIySGhST2duMWFxRWs4WVFSVE5VaGpOY3Ix?= =?utf-8?B?N04ybHNzWlhnU3ZGWTZhODFEMGppZmNUUmlQYWN0RitDNmRIanJaTDRGNitB?= =?utf-8?B?dVNoOFVLVWx6YkFGTlVUY1pTRzgxRG1YNjFVclRteEJqdWZEdGhQY1UyVEZi?= =?utf-8?B?WkZCYnN3T0g2QjVnUlI4RmhCM205d2hiRnN1RUdKa0orVkF0Vm9BaStLOFFN?= =?utf-8?B?S0NBNlRtWk1wTTkvb3R3Nmd3bUdxbmRqSXNOa2Q5dCtEbTc2WWpFQzByaFFG?= =?utf-8?B?MTh0V2FxOTRwcFExTmFXNUtYRHpaN2ZPTXZNNUF6RGU3YjBkOUp6SW5VZWUx?= =?utf-8?B?L2pzWVNGL1gwNUxaQlZJUGxWaUhnR21kazZVVWhOVXE3R05NQlU2VXVPUHpE?= =?utf-8?B?eUdRQm96QW5FRGFXNWpkZ1JoZzRxckJxZFR3dDM0WUFOZFNnUHNKZkdiTmht?= =?utf-8?B?emhjV0UyOFZNcEJiUE1qTllWdDBjWVpMNm9EMkUyQVFUOWVlWnArcFN0THFt?= =?utf-8?B?UnAxRzFGYmc3SVdPSlpQSGJaYUNqdlc0a1BYM1ZQMDdzNUtaUHVTbXFWcWJH?= =?utf-8?B?QVJUSGZDVm95aHp3bG5paEorOUs4S014amZDZ09rRzlrcWNETEhzVTdvN1E0?= =?utf-8?B?eDRQYUxDendWMm03a0RkL0N4TWF4QUhWa3RKdUlobi9mN0ZzSWNOT3RHeUZX?= =?utf-8?B?enBYdWFuNkVOdDhLMkxqdUp1S2tpTkh3NTJjN3JOQW9KK3FZSWRZTmgrak5W?= =?utf-8?B?N1pBMmxmVk1UUHZnR2RxQnFYOG5VSzM2bm9lbzM5SU90Z29TcmxMQlFWdmw1?= =?utf-8?B?VFphSTVVRUttN0hNb0Y3bzMwaVc5V0duSmlQYXdlRnM3RGV4UGc2aGhSaG9r?= =?utf-8?B?enRlcWpTajNJUEJ0eDh0VU9NNkt6VmE2aHRCQjBrR3lQVExiRUNXUWFMV09R?= =?utf-8?B?SXcwMmVxdmFPbmRMQ0VQem9sWWxidlliNS9rUG55U2MwanVkYzNvcXVqQ3Jp?= =?utf-8?B?SEgrZys0c1JvZVd2S1RNSzErY3ZYREFMVHNHRkxiNlhLMkxJR2tUVEFaNEhW?= =?utf-8?B?YUhTVHN2azFpTU0yM2lhZDI2WDJhbEJ5Q2VPUURvNksvQjdSME9oYlRLV09S?= =?utf-8?B?RFljcnp3NFBjRjJXMzY4OTZhNzlZcTVwaWNlTHBlQi9CS1pUZmo2dVZVTlYy?= =?utf-8?B?QVlkQUVQVlBzcnZYOEpiMGZsT3pGUmNlUTRQTTFrY0tJeHU1R1lzQ2tBV2Rv?= =?utf-8?B?aERldFNIcjRwOHlkMXJWYkQ1UW1HMk1OL1NEeElQL1pEM1drYlRoRXp0Skkw?= =?utf-8?B?RkZESXVQWERrM01jM0RKa0U0aXVjZE9UenZJK3ZjaWJUc1VPSE8raFNSVGFv?= =?utf-8?B?dE5FNVNCa3BFenR4VlUxdWh4ZVhHSFpvdTVMQW5kRHFrb3BhSDdhUGowK3lG?= =?utf-8?B?UHdKOEpZdnZIdXVEVHl2Uk5Qa1F1THVxN0lWQUU4dXh0UVg2ejlsYm9Zb2Fz?= =?utf-8?B?bGQ5b1crMDBTTnJ1dmZoMy9MMVhHRjNKcjhXL2Zmand4U3JWelVJMzhxbkFN?= =?utf-8?B?OElGNyt0NGplU1lEUmNzYkxjMGF4aXBkZnpyUG9hQzhla3ZnREJUTVJmM3ZI?= =?utf-8?B?b084K2wweVpycloxQ2VjQ1hOU2lwdTNka3ZRTGxPSnNyZG5FdXJEeEVJS3Ru?= =?utf-8?B?aXc0RzZScE9OYUN6WGQ1VXNldWt5ZDEzT1hnTjltZ3ZDT1U1Wld3Mm1qMy9k?= =?utf-8?B?VGl2MnNmNFllbjFjYS9wTWx1R2JZOXkwZm1CVnp5TUh6dTRHYy9nbndTNkpU?= =?utf-8?B?WUNLMDN6ajFGZWdQWXJCRlI0Z2NITHRoUUtnSFFJMFUwUWcrSWlMc3l1WHE3?= =?utf-8?B?RVRLRGR4YWhGb0pQVFJrcjhMMTNWQTIvQm9CTGtpdWhJbDJlNWdjaHlSUzB3?= =?utf-8?B?eDlld2hWV2N1Mi90alE1Szlsek40NmIrcGtGbnNzZVdIWFZvTUQ0NFFvYmN0?= =?utf-8?B?NVVtU0VySVRKMzh5VkJkcXI5S0hyVStyOWJRUC90T0U2ZmFUZUNMWWl2Ryt0?= =?utf-8?B?NlpwVkdDMjJKbkx0NllTemRYVW9MT1Z3ZjlSbjBBTVVBVEcvcVkwZ1d2c01q?= =?utf-8?B?ZWN1MFRzYkdVbGZxZ0VpVW5TZTdkdGhpMThlSUJwaW1aYUV5dnZoZTAzbWc4?= =?utf-8?B?dnhsL3FENnpKYnFkREZ6RUNvSXBEVmhybWtJMXFZMEZNSmZFSU1KWlhkLzlo?= =?utf-8?B?QVQrS09FSUdxb213aXFpWTU5QjZSckV5aFJTMFFKckxhUUpPUkNWeVF0UFJ4?= =?utf-8?B?TkdMd1l4L3hFOVN6MVN5cUFyaXRtU244RTVoRituQkxLTlR0MVNldUJqMlkr?= =?utf-8?B?Z2x2VzhpVXZrUm1TdDlRUWliQ1UzazJaM1Bsam5OZlJnM3pwK0M4c3BEWGRJ?= =?utf-8?B?ZGdvd28vZmRkbTBRQXVMRGtLTmNNb09FOHJEdGpEbHROOHBiZW50ODFXZ3ls?= =?utf-8?Q?/GsxMOdGbSpZ0iKo9yMCyW7tif4ujOXBk=3D?= MIME-Version: 1.0
Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Lou Casgal
Customer Order Number: 200013802344758
Purchase Order No: 129023046689632
Reason for Contact:  Damaged/Missing Parts/Not Receiv= ed
Item name/number:   Regency Heights King/Cal King Flu= ffy Ribbed Plush Comforter Set 3-Piece Bedding Set Ivory, Bed Size: King, A= ctual Color: Ivory, Theme: Seasonless Stripe/12442666163
Agent message:   Hello, this is a Walmart Escalation.= Our mutual customer hasn't received the item and she wants to know that in= formation. Please contact her as soon as possible and provide that informat= ion. Thanks in advance. Order:200013802344758 Item:Regency Heights King/Cal King Fluffy Ribbed Plush Comforter Set 3-Piec= e Customer:loucasgal@gmail.com


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

3D""