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 20250819003431097
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<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"auto">I have check twice. It=E2=80=99s only one package being del=
ivered&nbsp;</div><div><br><div class=3D"gmail_quote gmail_quote_container"=
><div dir=3D"ltr" class=3D"gmail_attr">On Tue, Aug 19, 2025 at 4:38=E2=80=
=AFPM <a href=3D"mailto:info@designerliving.com">info@designerliving.com</a=
> &lt;<a href=3D"mailto:s-11462BE3C9E04DA7890E90A2406E6D7F@relay.walmart.co=
m">s-11462BE3C9E04DA7890E90A2406E6D7F@relay.walmart.com</a>&gt; wrote:<br><=
/div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-le=
ft:1px #ccc solid;padding-left:1ex"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200013367367054</div>
    <div><b> Item: </b>&nbsp; Madison Park Essentials 24PCs Jacquard Comfor=
ter Set with Window Curtains, Moroccan-Inspired Bed in a Bag, King,2-Navy, =
Bed Size: King, Actual Color: 2-Navy </div>
    <div><br></div>
    <div><br></div>

<div> <p><span style=3D"color:rgb(0,0,0)">Hello Drea,</span></p><p><span st=
yle=3D"color:rgb(0,0,0)">Thank you for reaching out, and we're very sorry t=
o hear that the pillows and curtains appear to be missing from your order. =
We understand how disappointing this must be, and we=E2=80=99re here to hel=
p resolve it as quickly as possible.</span></p><p><span style=3D"color:rgb(=
0,0,0)">In some cases, smaller items like pillows or curtains may be packed=
 tightly within the main comforter bundle or placed in compartments inside =
the packaging to protect them during transit. We kindly ask that you thorou=
ghly inspect the entire contents of the package, including inside any folds=
, wrapping materials, or zippered compartments, as the items may be tucked =
away and not immediately visible.</span></p><p><span style=3D"color:rgb(0,0=
,0)">Additionally, if the packaging included multiple boxes or components, =
please ensure all packages have been received and opened.</span></p><p><spa=
n style=3D"color:rgb(0,0,0)">If you=E2=80=99ve already checked thoroughly a=
nd the items are still missing, please let us know right away. We=E2=80=99l=
l be happy to investigate this further with our fulfillment team and take t=
he necessary steps to make things right.</span></p><p><span style=3D"color:=
rgb(0,0,0)">Thank you again for bringing this to our attention. We look for=
ward to resolving this for you as soon as possible.</span></p><p><br></p><p=
><br></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"color=
:rgb(0,0,0);font-family:Arial;font-size:16px">Sincerely,<br>Giselle<br>Desi=
gner Living Customer Service<br><a href=3D"mailto:info@designerliving.com" =
target=3D"_blank">info@designerliving.com</a></span></p><p><br></p><p>=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;</p><p><br></p><p>** =
THIS IS AN ESCALATION **</p><p><br></p><p>This is Walmart Customer Care, co=
ntacting you on behalf of the customer for the order below. The customer is=
 receiving a copy of this message.</p><p><br></p><p><strong> Customer Name:=
</strong>&nbsp;DREA ONE STOP SHOP</p><p><strong>Customer Order Number:</str=
ong>&nbsp;200013367367054</p><p><strong>Purchase Order No:</strong>&nbsp;12=
9022423272440</p><p><strong> Reason for Contact: </strong>&nbsp;Damaged/Mis=
sing Parts/Not Received</p><p><strong> Item name/number: </strong>&nbsp; Ma=
dison Park Essentials 24PCs Jacquard Comforter Set with Window Curtains, Mo=
roccan-Inspired Bed in a Bag, King,2-Navy, Bed Size: King, Actual Color: 2-=
Navy/379374109</p><p><strong> Agent message: </strong>&nbsp; Hi Seller! Thi=
s is Sherwin from Walmart. Customer is missing parts of the order she recei=
ved. She's missing the pillows and curtains. Customer would like you to sen=
d the missing parts of the item. Please assist. Thanks!</p><p><br></p><p><b=
r></p><p><strong>What you need to do now:</strong></p><p>1. Reply to this m=
essage to contact the customer, and do so within 48 hours, per the guidelin=
es outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?articl=
e=3D000006402#Customer_Service_Requirements" target=3D"_blank">Marketplace =
Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwc=
zFFqxCAQANDTxM8wOjqOH36kWQuF_SjtCYyOWyHrQhq29PaFXuDVmBuSFSVRe-fIMCGor6iltcK=
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AAA__80sjnX"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walma=
rt.com/o/eJwczEtOxDAMANDTNMvKiR03WWRROkFigUB8DmDVLlOpn1GnAnF7JC7wtMiETOas-C=
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g_3w-f7x8lzf3HcJfwEAAP__60Q6_g">
</blockquote></div></div>
<img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com=
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