Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 19 Aug 2025 18:37:10 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: DREA ONE STOP SHOP

Customer Order Number: 200013367367054

Purchase Order No: 129022423272440

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Madison Park Essentials 24PCs Jacquard Comforter Set with Window Curtains, Moroccan-Inspired Bed in a Bag, King,2-Navy, Bed Size: King, Actual Color: 2-Navy/379374109

Agent message:   Hi Seller! This is Sherwin from Walmart. Customer is missing parts of the order she received. She's missing the pillows and curtains. Customer would like you to send the missing parts of the item. Please assist. Thanks!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team