Subject: Action Needed: New Macy’s Marketplace Title & Image Requirements Starting Sept 10
From: Macy's Marketplace <[email-masked]>
To: [email-masked]
Date: Thu, 14 Aug 2025 14:30:34 -0400 (EDT)

Email from Macy's Inc. New Content Standards Go Live September 10 – Don’t Miss This Update   Dear Marketplace Seller, In an effort to ensure the best customer and site experience of Macy's Marketplace products, our team has decided to make two changes to improve content: Titles will be limited to 150 characters. Third images will be required for all products (some exclusions apply — please see list below). When is this happening? The settings on the fields will be updated on Wednesday, September 10th, 2025. What does it mean for you? Any new products submitted on or after September 10th will need to have three images and a title at or under 150 characters, or the product will be in an invalid state. Products in an invalid state are not reviewed by the team, so these would not move forward to the website. Currently approved products that have three images and titles at or below 150 characters are in great shape and require no action. Published and approved products missing the third image or with titles over 150 characters must be updated before September 10th to avoid being moved into an invalid state. Note: This will not put the product back into the review queue. If the fields are not updated before September 10th, the product will be moved into an invalid state on that date. Important: An item being “invalid” does not take the product down from the website, but it does stop any other content updates from flowing through Mirakl onto the website (e.g., updates to attributes, other images, feature bullets, etc.). How do I add an image to my product? Within your aggregator system or product content file: Add the URL to the desired third image in the “Third Image” field of the template — same process and expectations as other image fields. Mix it in with your existing product content — do not submit a file containing only that one updated field. Leaving other fields blank may overwrite or remove previously submitted content. How do I update the title of my product? Within your aggregator system or product content file: Navigate to your already existing title/“Product Name.” Update the title to be 150 characters or less while still including all necessary information. Mix it in with your existing product content — do not submit a file containing only that one updated field. Leaving other fields blank may overwrite or remove previously submitted content.  Looking for resources? For guidance on title recipes, image standards, or category-specific guidance, please refer to category content guides in the Seller Success Center. You can find our content guides by going to the Category Performance page: Click on any product name to view the Product Details page On the Product Details page next to Content Quality, select View Product Content Guide. For a list of product type exceptions, refer to the Image Requirements resource in the Seller Knowledge Base. This article lists product types that require only 2 images instead of the standard 3. Next Steps & Support Our team will be monitoring progress over the next several weeks and reaching out to any sellers we do not see making progress. If you are having any issues or have additional questions, please contact open a case in the Seller Help Center. Sneak Peek: Over the coming weeks and months, the team will be sending out category-specific content guideline updates, including descriptions, feature bullets, attribution, groupings, and more. Please keep an eye out for these updates to get your products in the best shape possible. Thank you, Macy’s Marketplace Team   Macy's Inc. | 151 West 34th Street | New York, NY 10001 US Unsubscribe | Update Profile | Constant Contact Data Notice