Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sat, 09 Aug 2025 12:43:14 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Dorothy Jenzano

Customer Order Number: 200013452404513

Purchase Order No: 129022096522422

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Twin/Twin-XL Comforter Sets, Reversible 2 Piece Extra Soft Dorm Bedding Set, Chambray Print Navy Blue Comforter Bed Set with Pillow Shams/5062635025

Agent message:
Hello there, the customer ordered this item by mistake and would like you to please stop the shipment and process
the refund to her.
Dorothy Jenzano
[email-masked]
1 6097065405
Regency Heights Twin/Twin-XL Comforter

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team