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T= hank you for getting back to me so quickly, however I would be much ha= ppier with a refund if possible, thank you.

On F= ri, Aug 8, 2025, 4:23=E2=80=AFPM Designer Living Inc. <s-90DA265393944AB9B4= 257A78C21E9572@relay.walmart.com> wrote:

Hello Laura,


Thank you for letting us kno= w.

We=E2=80=99d be happy to send you a replacement. To ensure it reac= hes you without any issues, could you please confirm your current shipping = address?


Sinc= erely,

Giselle

Designer Living Cus= tomer Service

<= span style=3D"font-family:Arial;color:rgb(0,0,255)">info@designerliving.com=


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi,

I did look around and ask around for where my package might be - in= case a family member got to it first or a neighbor - however, I came up em= pty handed.


I did so before contacting customer support.


On Fri, Aug 8, 2025, 1:13=E2=80=AFPM info@designerlivi= ng.com <s-90DA265393944AB9B4257A78= C21E9572@relay.walmart.com> wrote:

You have a message from Designer Living Inc. - Walmart.com  



Sales Order Id:  2000= 13416184838

Item:   Regency Heights Twin/Twin-= XL Comforter Sets, Reversible 2 Piece Extra Soft Dorm Bedding Set, Chambray= Print Sage Green Comforter Bed Set with Pillow Shams, Bed Size: Twin/Twin-= XL, Actual Color: Sage Green



H= ello Laura,

 

Thank you for reaching out. 

 <= /span>

Upon checking with FedEx, your order with the= tracking number 391727656475 has been delivered on 08/06/2025.  = We ask that you first check with other family members, neighbors and around= the outside of your home to ensure the package was not misplaced. 

 

 

Sincerely,

= Giselle

Designer Living Customer Service

info@designerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Dear Designer Living Inc.&n= bsp;


** THIS IS AN ESCALATION **


This is = Walmart Customer Care, contacting you on behalf of the customer for the ord= er below. The customer is receiving a copy of this message.


<= p> Customer Name: Laura Vastbinder

Cust= omer Order Number: 200013416184838

Purchase Ord= er No: 129021472445963

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number= :   Regency Heights Twin/Twin-XL Comforter Sets, Reversible 2= Piece Extra Soft Dorm Bedding Set, Chambray Print Sage Green Comforter Bed= Set with Pillow Shams, Bed Size: Twin/Twin-XL, Actual Color: Sage Green/50= 63688243

Agent message:   Hi seller! I am cont= acting you on behalf of Laura Vastbinder with regard to order: 200013416184= 838 Item: 5063688243. Our customer didn't get the item which was tagged as = delivered last 8/06/2025 and our customer is asking for a REFUND for the or= der. Please update them within 24-48 hours about this matter. Thank you!



What you need to do now:

1= . Reply to this message to contact the customer, and do so within 48 hours,= per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


3D""



Walmart Customer Service Team<= /p>


3D""

3D""

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