Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Fri, 08 Aug 2025 17:03:50 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Laura Vastbinder

Customer Order Number: 200013416184838

Purchase Order No: 129021472445963

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Twin/Twin-XL Comforter Sets, Reversible 2 Piece Extra Soft Dorm Bedding Set, Chambray Print Sage Green Comforter Bed Set with Pillow Shams, Bed Size: Twin/Twin-XL, Actual Color: Sage Green/5063688243

Agent message:   Hi seller! I am contacting you on behalf of Laura Vastbinder with regard to order: 200013416184838 Item: 5063688243. Our customer didn't get the item which was tagged as delivered last 8/06/2025 and our customer is asking for a REFUND for the order. Please update them within 24-48 hours about this matter. Thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team