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Date: Fri, 1 Aug 2025 13:12:22 -0400 (EDT)
From: Macy's Marketplace <marketplace.communication@macys.com>
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Email from Macy's Inc. Some orders are not moving from Shipped to Delivered=
 status as expected. A fix is in progress. =E2=80=8A Dear Marketplace Selle=
rs, We want to inform you of a current system issue impacting order trackin=
g updates. Due to a technical issue with our shipment enterprise tracking s=
ystem, some orders are not updating from Shipped to Delivered status as exp=
ected. Please note that despite the tracking issue, all affected orders wil=
l continue to automatically move from Shipped to Delivered status after 10 =
days in shipped status, regardless of tracking details. Our technical teams=
 are actively working to resolve this issue, and we are prioritizing a fix =
ahead of next week=E2=80=99s payment cycle. We will share an update as soon=
 as a resolution date is confirmed. Thank you for your patience and partner=
ship. -The Macy's Marketplace Team =E2=80=8A Macy's Inc. | 151 West 34th St=
reet | New York, NY 10001 US Unsubscribe | Update Profile | Constant Contac=
t Data Notice
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word-wrap: break-word; padding: 10px 40px;" align=3D"center" valign=3D"top"=
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<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: &quot;Open Sans&quot;, sans-serif;">Dear Marketplace Sellers,</sp=
an></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><br></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: &quot;Open Sans&quot;, sans-serif;">We want to inform you of a cu=
rrent system issue impacting order tracking updates. Due to a technical iss=
ue with our shipment enterprise tracking system, some orders are not updati=
ng from </span><span style=3D"font-family: &quot;Open Sans&quot;, sans-seri=
f; font-weight: bold;">Shipped </span><span style=3D"font-family: &quot;Ope=
n Sans&quot;, sans-serif;">to </span><span style=3D"font-family: &quot;Open=
 Sans&quot;, sans-serif; font-weight: bold;">Delivered </span><span style=
=3D"font-family: &quot;Open Sans&quot;, sans-serif;">status as expected.</s=
pan></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><br></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: &quot;Open Sans&quot;, sans-serif;">Please note that despite the =
tracking issue, all affected orders will continue to automatically move fro=
m </span><span style=3D"font-family: &quot;Open Sans&quot;, sans-serif; fon=
t-weight: bold;">Shipped </span><span style=3D"font-family: &quot;Open Sans=
&quot;, sans-serif;">to </span><span style=3D"font-family: &quot;Open Sans&=
quot;, sans-serif; font-weight: bold;">Delivered </span><span style=3D"font=
-family: &quot;Open Sans&quot;, sans-serif;">status after</span><span style=
=3D"font-family: &quot;Open Sans&quot;, sans-serif; font-weight: bold;"> 10=
 days in shipped status</span><span style=3D"font-family: &quot;Open Sans&q=
uot;, sans-serif;">, regardless of tracking details.</span></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><br></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: &quot;Open Sans&quot;, sans-serif;">Our technical teams are activ=
ely working to resolve this issue, and we are prioritizing a fix ahead of n=
ext week=E2=80=99s payment cycle. We will share an update as soon as a reso=
lution date is confirmed.</span></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><br></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: &quot;Open Sans&quot;, sans-serif;"> Thank you for your patience =
and partnership.</span></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><br></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: &quot;Open Sans&quot;, sans-serif; font-weight: bold;">-The Macy'=
s Marketplace Team</span></p>
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ght: 30px;">=E2=80=8A</div>
</td> </tr> </table>  </td> </tr> </table> </td> </tr> </table> </td> </tr>=
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