Subject: Your FedEx Claim has been denied
From: FedEx Claims Cargo <[email-masked]>
To: [email-masked]
Date: Wed, 30 Jul 2025 04:07:01 -0500 (CDT)

Date: July 30, 2025

CASE #

C-199223349

TRACKING / PRO #

882994364503

SHIP / RECEIVED DATE

07/28/2025

CLAIM AMOUNT

$119.99

Hello FedEx Customer,

We value your business, and your satisfaction is important to us. After review, we are unable to approve your claim based on the information provided.

According to the claim information filed, you are not the shipper. Please provide written authorization from the shipper waiving their right to pursue a claim on this shipment. Upon receipt of written authorization, payment will be limited to \$100 or the declared value. Additionally:

Proof of loss or damage must be provided

Proof that FedEx is at fault must be provided.

Reimbursement will not be provided in connection with prohibited items.

No matter the declared value, our liability won"t exceed the least of the repair cost, depreciated value, or replacement costs.

You may provide updated information by visiting https://www.fedex.com; Click Support; File a Claim; Log In; then Dispute My Claim or you may contact us at 1-800-786-4621.

Upon receipt of additional documentation, we would be happy to review your case further.

Sincerely,
Fedex Cargo Claims.

How was your claims experience?

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