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On Tue, Ju= l 29, 2025 at 5:29=E2=80=AFPM Designer Living Inc. <s-1C2E0A39C0AB465EA646D= 12AE9B63879@relay.walmart.com> wrote:

Hello Warren,


We truly apologize for the inco= nvenience. As a result of your feedback, we have corrected our listing to p= revent this from happening again.


Sincere= ly,
Giselle
Designer Living Customer Service
info@designerliving.com


=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Very confusing , misleading and anyone would think the same. I filed a= complaint with Walmart , and I won=E2=80=99t be ordering from them, or any= store where there 3 rd party vendors is Designer Living. 


<= /p>

On Tue, Jul 29, 2025 at 12:11=E2=80=AFPM Designer Living Inc. <s-1C2E0A39C0AB465EA646D12AE9B63879@relay.walmart.com> wr= ote:

Hello Warren,


<= p>I sincerely apologize for the confusion and frustration this situation ha= s caused.

I understand that the listing indicated a 4 count, and I co= mpletely see how that would lead to the expectation of receiving four items= , especially given the price. I never intended to insult your intelligence,= and I=E2=80=99m truly sorry if anything came across that way. That was not= my intention at all.

If you would like to request a= return, please follow the steps below:

 = ;

= 1. Go to your profile or account.=

2. Click on "My Purchases."

=

3. Select the item you wish to return.

4. Click on the return button.

 

If you need an= y further assistance, please feel free to reach out. I=E2=80=99d be more th= an happy to help.

<= span style=3D"font-family:Arial;font-size:16px"> 

 

= Sincerely,
Giselle
De= signer Living Customer Service
info@designerlivin= g.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


It said 4= count. Doesn=E2=80=99t even make sense that it was 79.99.  The Walmar= t associate confirmed that  .  This is what was on the website . =  4count is self explanatory . I asked you please not insult my intelli= gence.  I will be going back to Walmart on this , but believe you shou= ld stand by the advertisement and website. 

Warren Law

On Mon, Jul 28, 2025 at 2:12=E2=80=AFPM Designer Living Inc. <s-1C2E0A39C0AB465EA646D12AE9B63879@relay.walmart.com> w= rote:

Hello Warren,


=

We completely understand the confusion, especially with the wording in t= he product listing. However, we=E2=80=99d like to clarify again that althou= gh the description may mention a =E2=80=9C4 count=E2=80=9D in reference to = product specifications or inclusions, the order placed was for one blind on= ly, as reflected in your confirmation and packing slip.

We truly apol= ogize for any misunderstanding and appreciate your understanding. Please do= n=E2=80=99t hesitate to reach out if you have any further questions.

=

Sincerely,

Gisell= e

Designer Living Customer Service

=

info@designerliving.com

= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D




On Mon, Jul= 28, 2025 at 10:55=E2=80=AFAM Warren Law <wlaw418.wl@gmail.com> wrote:

It clearly states 4 count.  = Please send the other 3. 

Thank you 


On Mo= n, Jul 28, 2025 at 10:51=E2=80=AFAM info@designerliving.com <s-1C2E= 0A39C0AB465EA646D12AE9B63879@relay.walmart.com> wrote:

You have a message from Designer Living Inc. - = Walmart.com  



Sales Order Id:=  200013354262679

Item:   Madiso= n Park Indoor Light Filtering Roman Shade 27x64 Bamboo Natural Ash Window B= lind, Size: 27" x 64", Actual Color: Off-White


<= br>

Hello Warren,


Thank you for reaching out.

= We have reviewed your order, and while the delivery has been marked as comp= leted, we want to clarify that the product ordered includes only one blind,= not a set of four. 

We understand this may have caused some con= fusion, and we truly apologize for any misunderstanding. If you intended to= order multiple blinds, you would need to select the desired quantity at ch= eckout.


Sincerely,

Giselle

Designer Living Customer Serv= ice

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D


Dear Designer Living Inc. = ;


** THIS IS AN ESCALATION **


This is Wal= mart Customer Care, contacting you on behalf of the customer for the order = below. The customer is receiving a copy of this message.


<= strong> Customer Name: Warren  Law

Custome= r Order Number: 200013354262679

Purchase Order = No: 109019549824112

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number= :   Madison Park Indoor Light Filtering Roman Shade 27x64 Bam= boo Natural Ash Window Blind, Size: 27" x 64", Actual Color: Off-= White/1590538288

Agent message:   the order is= marked as delivered and in the descriptions it says that there is blind co= unt 4 and the customer receive only one so the customer is missing 3 of the= blinds and she wants it to be delivered to her at her door step |


What you need to do now:

1. Repl= y to this message to contact the customer, and do so within 48 hours, per t= he guidelines outlined in the M= arketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


3D""



Walmart Customer Service Team<= /p>


3D""

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