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=
On Mon, Jul 28, 2025 at 2:43=E2=80=AF= PM Warren Law <wlaw418.wl@gmail.= com> wrote:
It said 4 count. Doesn=E2=80=99t even make sense that it was 79.99. = The Walmart associate confirmed that  .  This is what was on the= website .  4count is self explanatory . I asked you please not insult= my intelligence.  I will be going back to Walmart on this , but belie= ve you should stand by the advertisement and website. 
Warren Law

On Mon, Jul 28, 2025 at 2:12=E2=80=AFPM Designer L= iving Inc. <s-1C2E0A39C0AB465EA646D12AE9B63879@relay.walm= art.com> wrote:

Hello War= ren,


We completely understand the confusion, especially wi= th the wording in the product listing. However, we=E2=80=99d like to clarif= y again that although the description may mention a =E2=80=9C4 count=E2=80= =9D in reference to product specifications or inclusions, the order placed = was for one blind only, as reflected in your confirmation and packing slip.=

We truly apologize for any misunderstanding and appreciate your unde= rstanding. Please don=E2=80=99t hesitate to reach out if you have any furth= er questions.


<= span style=3D"font-family:Arial;font-size:16px">Sincerely,

Giselle

Designer Living Custome= r Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


On Mon, Jul 28, 2025 at 10:55=E2=80=AFAM Warren Law <wlaw418.wl@gmail.com>= ; wrote:

It clearly st= ates 4 count.  Please send the other 3. 

Thank you 


On Mon, Jul 28, 2025 at 10:51=E2=80=AFAM info@designerliving.com <<= a href=3D"mailto:s-1C2E0A39C0AB465EA646D12AE9B63879@relay.walmart.com" targ= et=3D"_blank">s-1C2E0A39C0AB465EA646D12AE9B63879@relay.walmart.com> = wrote:

You have a message from Des= igner Living Inc. - Walmart.com  



Sales Order Id:  200013354262679

Item:   Madison Park Indoor Light Filtering Roman Shade 27x64 Bamboo = Natural Ash Window Blind, Size: 27" x 64", Actual Color: Off-Whit= e



Hello Warren,


Thank you for = reaching out.

We have reviewed your order, and while the delivery has= been marked as completed, we want to clarify that the product ordered incl= udes only one blind, not a set of four. 

We understand this may = have caused some confusion, and we truly apologize for any misunderstanding= . If you intended to order multiple blinds, you would need to select the de= sired quantity at checkout.


Sincerely,

Giselle

Designer = Living Customer Service

info@designerl= iving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Dear Desi= gner Living Inc. 


** THIS IS AN ESCALATION **

<= br>

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.


Customer Name: Warren  Law<= /p>

Customer Order Number: 200013354262679

Purchase Order No: 109019549824112

Reaso= n for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Madison Park Indoor Light Filtering = Roman Shade 27x64 Bamboo Natural Ash Window Blind, Size: 27" x 64"= ;, Actual Color: Off-White/1590538288

Agent message:   the order is marked as delivered and in the descriptions it says t= hat there is blind count 4 and the customer receive only one so the custome= r is missing 3 of the blinds and she wants it to be delivered to her at her= door step |



What you need to do now:

1. Reply to this message to contact the customer, and do so w= ithin 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


3D""



Walmart Customer Service Team<= /p>


3D""

3D""

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