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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: michelle castor
Customer Order Number: 200013542864684
Purchase Order No: 129020013535313
Reason for Contact:  Tracking Not Showing/Not Working=
Item name/number:   Intelligent Design Raina Metallic= Printed Comforter Set in Ivory and Gold, Bed Size: Full/Queen, Actual Colo= r: Ivory/Gold-1/414349874
Agent message:   The order got delivered on wrong add= ress and the customer wants a replacement


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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