Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 16 Jul 2025 15:02:36 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Tamy Robinson

Customer Order Number: 200013374103337

Purchase Order No: 109019234948422

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Queen Size Bed Sheets Set, 4-Piece Cozy Cotton Flannel Sheets Set Queen with Deep Pocket Fitted Sheet, Pink/Grey Snowflakes/162093655

Agent message:   This is Gerry from Walmart.com Please provide a replacement for the customer order due to no movement at all for their order to be arrive since July 15,2025 We will wait for their response until 48 hours.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team