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From: "Amy M." <ammezzad@gmail.com>
Date: Tue, 15 Jul 2025 21:07:24 -0400
Message-ID: <CA+zVf6O0SazKgA7fmwsGeF2zEh09oOgwj583PJ3PfjwPj+htgg@mail.gmail.com>
Subject: defective new Madison Park Galen Roman Shade
To: info@designerliving.com
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MIME-Version: 1.0

--000000000000c5f055063a01849a
Content-Type: text/plain; charset="UTF-8"

Good evening,
We purchased a Madison Park Galen Cordless Roman Shade through Amazon Order
# 113-7010702-0392221.
. We installed it according to manufacturer directions. When we clipped it
in place it unraveled to a fully extended length. We tried pulling the
handle in the back and at a 45 degree angle and it would not roll up. We
tried manually rolling up the shade to reset the tension and  just unrolls
to a fully extended position. I went to exchange it for another one but
Amazon prompted me to email here first.
Please let me know if you need any additional information. Thank you
Sincerely, Amy Mezzadri

--000000000000c5f055063a01849a
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"ltr">Good evening,<div>We purchased a Madison Park Galen Cordless=
 Roman Shade&nbsp;through Amazon&nbsp;<span class=3D"gmail-a-color-secondar=
y gmail-a-text-caps" style=3D"font-size:12px;text-align:right;background-co=
lor:rgb(240,242,242);font-family:&quot;Amazon Ember&quot;,Arial,sans-serif;=
box-sizing:border-box;text-transform:uppercase;color:rgb(86,89,89)">Order #=
</span><span style=3D"font-size:12px;text-align:right;background-color:rgb(=
240,242,242);color:rgb(15,17,17);font-family:&quot;Amazon Ember&quot;,Arial=
,sans-serif">&nbsp;</span><span class=3D"gmail-a-color-secondary" dir=3D"lt=
r" style=3D"font-size:12px;text-align:right;background-color:rgb(240,242,24=
2);font-family:&quot;Amazon Ember&quot;,Arial,sans-serif;box-sizing:border-=
box;color:rgb(86,89,89)">113-7010702-0392221.</span></div><div>. We install=
ed it according to manufacturer directions. When we clipped it in place it =
unraveled&nbsp;to a fully extended length. We tried pulling the handle in t=
he back and&nbsp;at a 45 degree angle and it would not roll up. We tried ma=
nually rolling up the shade to reset the tension and&nbsp; just unrolls to =
a fully extended position. I went to exchange it for another one but Amazon=
 prompted me to email here first.</div><div>Please let me know if you need =
any additional&nbsp;information. Thank you</div><div>Sincerely, Amy Mezzadr=
i</div></div>

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