Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 16 Jul 2025 00:44:24 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Sonya Wheeler

Customer Order Number: 200013335703933

Purchase Order No: 109019342184560

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Intelligent Design Full/Queen Shaggy Faux Comforter Set, Long Fur Wave Spring Comforter Bedding Set, 3-Piece Warm Bed Set with Pillow Sham, Black/White, Bed Size: Full/Queen, Actual Color: Black/White/5208693169

Agent message:   Dear seller system says that the order was delivered but they have not received it so contact the costumer as soon as possible

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team