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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Sonya Wheeler
Customer Order Number: 200013335703933
Purchase Order No: 109019342184560
Reason for Contact:  Damaged/Missing Parts/Not Receiv= ed
Item name/number:   Intelligent Design Full/Queen Sha= ggy Faux Comforter Set, Long Fur Wave Spring Comforter Bedding Set, 3-Piece= Warm Bed Set with Pillow Sham, Black/White, Bed Size: Full/Queen, Actual C= olor: Black/White/5208693169
Agent message:   Dear seller system says that the ord= er was delivered but they have not received it so contact the costumer as s= oon as possible


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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