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charset="utf-8" Content-Transfer-Encoding: quoted-printable Email from Macy's Inc. Access return tracking details more easily with Mira= kl=E2=80=99s new optional return module. Learn how to test and integrate be= fore launch. =E2=80=8A Dear Sellers, We=E2=80=99d like to inform you that M= acy=E2=80=99s Marketplace will activate the official Mirakl Return Module i= n the Mirakl Production environment on July 31st. What=E2=80=99s Changing? = The new return module developed by Mirakl consists of two main components: = Retrieving Return Details (e.g., return tracking number) Confirming Return = Conformity (i.e., validating the return and initiating refunds) At this tim= e, only the first component=E2=80=94retrieving return details=E2=80=94is su= pported. The second component, although visible in the Mirakl interface, is= not integrated with Macy=E2=80=99s internal order management system and ca= nnot be used to validate returns or issue refunds. This module is being off= ered as an optional tool to simplify access to return details, which are cu= rrently only available through the =E2=80=9CReturn Initiated=E2=80=9D Mirak= l messages. It is particularly useful for sellers who prefer to pull return= information via API. Please note: The existing return process using =E2=80= =9CReturn Initiated=E2=80=9D messages and incident management will remain a= ctive and unchanged. What You Should Do: If you=E2=80=99re interested in a = direct API integration: Test before using in production. The return module = will be available in our Preproduction (sandbox) environment starting July = 21st. Ensure you have access, or request it through a support ticket. Submi= t a support ticket in our Seller Help Center under Change or Develop your I= ntegration with Mirakl > Integrate a Specific Feature via Direct API. Prepa= re in advance. Review the API documentation and reference library=E2=80=94s= pecifically the RT11 endpoint=E2=80=94in the Mirakl Help Center (accessible= via the =E2=80=9C?=E2=80=9D icon in your Mirakl back office). If you are n= ot pursuing a direct API integration: You may still use the return module f= or easier visibility of return details within Mirakl. Alternatively, contin= ue to use the current (soon-to-be legacy) system via Mirakl messages or API= . In all cases: Continue processing refunds and resolving incidents as you = currently do. This workflow remains unchanged. What You Should NOT Do: =EF= =BB=BF Do NOT use the return module to replace your current refund or incid= ent workflow. Refunds will not be processed through the return module. Do N= OT integrate the return module directly in Production without first testing= it in Preproduction and coordinating with our support team. If you have an= y questions or need assistance, please open a case via the Seller Help Cent= er under Change or Develop your Integration with Mirakl > Integrate a Speci= fic Feature via Direct API. Thank you, The Macy=E2=80=99s Marketplace Team = =E2=80=8A Macy's Inc. | 151 West 34th Street | New York, NY 10001 US Unsubs= cribe | Update Profile | Constant Contact Data Notice ------=_Part_1726677234_617224355.1752252539761 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Email from Macy's Inc.
Access return tracking details more easily= with Mirakl=E2=80=99s new optional return module. Learn how to test and in= tegrate before launch.
3D""
=
=E2=80=8A<= /div>
3D""
<= img alt=3D"" width=3D"5" height=3D"1" border=3D"0" hspace=3D"0" vspace=3D"0= " src=3D"https://imgssl.constantcontact.com/letters/images/1101116784221/S.= gif" style=3D"display: block; height: 1px; width: 5px;">


Dear Sellers,


We=E2=80=99d like to inform y= ou that Macy=E2=80=99s Marketplace will activate the official in the Mirakl Production environment on J= uly 31st.
<= /tr>
3D=

Wh= at=E2=80=99s Changing?


The new return module developed by Mirakl c= onsists of two main components:

  1. Retrieving Return Details (e.g., return tracking numbe= r)
  2. Confirming Return Conformity (i.e., validating the ret= urn and initiating refunds)



At this time, only the first component=E2=80=94retrieving retu= rn details=E2=80=94is supported. The second component, although visible in = the Mirakl interface, is not integrated with Macy=E2=80=99s internal order = management system and cannot be used to validate returns or issue refunds.<= /span>


This module is being offered as an optional tool to simplify a= ccess to return details, which are currently only available through the =E2= =80=9CReturn Initiated=E2=80=9D Mirakl messages. It is particularly useful = for sellers who prefer to pull return information via API.


Please note: The existing return process using = =E2=80=9CReturn Initiated=E2=80=9D messages and incident management will re= main active and unchanged.
<= /tr>
3D=

Wh= at You Should Do:


If you=E2=80=99re interested in a direct AP= I integration:

  • Test before using in production. The return module wil= l be available in our Preproduction (sandbox) environment starting July 21s= t. Ensure you have access, or request it through a support ticket.
  • Submit a su= pport ticket in our Seller Help Center under Change or Develop your Integration = with Mirakl > Integrate a Specific Feature via Direct API.<= /span>
  • Prepare in advance. Review the API documentation and r= eference library=E2=80=94specifically the RT11 endpoint=E2=80=94in the Mira= kl Help Center (accessible via the =E2=80=9C?=E2=80=9D icon in your Mirakl = back office).


If you are not pursuing a direct API integr= ation:

  • You may still use the return module for easier visibil= ity of return details within Mirakl.
  • Alternatively, continue to use the current (soon-to-be= legacy) system via Mirakl messages or API.


In all cases:

  • Continu= e processing refunds and resolving incidents as you currently do. This work= flow remains unchanged.
<= /tr>
3D=

Wh= at You Should NOT Do:

=EF=BB=BF

  • Do NOT use the return module to replace your current r= efund or incident workflow. Refunds will not be processed through the retur= n module.
  • Do NOT integrate the return module directly in Product= ion without first testing it in Preproduction and coordinating with our sup= port team.
<= /tr>
3D=

If you have any questions or need assistance, please open a ca= se via the Sel= ler Help Center under Change or Develop your Integration with Mira= kl &= gt; Integrate a Specific Feature via Direct API.


Thank you,

The Macy=E2=80=99s Marketplace Team
=E2=80=8A
<= td class=3D"shell_width-cell" style=3D"padding: 0px 10px;" align=3D"center"= valign=3D"top">
=
<= /tr>

Macy's Inc. | 151 West 34th St= reet | New York, NY 10001 US

Unsubscribe | Update Profile | <= /span>Constant Contact D= ata Notice

3D"Constant
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