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From: Jessica Lee <jessieblee@gmail.com>
Date: Tue, 8 Jul 2025 12:49:24 -0500
Message-ID: <CAFvnqQ640JVVqkSu4P1ybftj3uo9yr2CaDojsSuy=gZ10LYTvA@mail.gmail.com>
Subject: Re: Re: Re: Re: Order D256190370 #Ref 20250622003229640
To: "info@designerliving.com" <info@designerliving.com>
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--000000000000669e8b06396e954a
Content-Type: text/plain; charset="UTF-8"
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Do you have an update on my order?

Thanks,

Jess

On Wed, Jul 2, 2025, 9:28=E2=80=AFAM info@designerliving.com <
info@designerliving.com> wrote:

> Hello Jess,
>
>
> We sincerely apologize for the inconvenience and frustration this matter
> has caused.
>
>
> As of now, we have not yet received an update from our warehouse
> department. Please be assured that a follow-up has already been sent, and=
 I
> will inform you promptly once a response is received.
>
>
> We truly appreciate your continued patience and understanding regarding
> this delay.
>
>
> Sincerely,
>
> Giselle
>
> Designer Living Customer Service
>
> info@designerliving.com
>
>
>
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D
>
> I am not someone who typically has little patience to offer, but my
> experience so far with Designer Living has been surprisingly poor.
>
> I placed my order on June 19th and still today have no confirmation on
> when, or even if, my item will ship.
>
> All outreach so far has been initiated by me, and there hasn't even been =
a
> courtesy apology for the whatever has actually happened to prevent the it=
em
> from being shipped out within 24 - 48 hours as outlined on your website.
>
> Most of the questions I've asked in previous emails haven't been answered=
.
>
> I'm going to refrain from posting about my experience publicly right now
> as I trust you are indeed trying to help, but I am requesting an update a=
s
> to what action you are taking to resolve and expedite my order and when I
> can expect to have my item.
>
> I appreciate your help,
>
> Jess
>
>
> On Fri, Jun 27, 2025, 2:45=E2=80=AFPM info@designerliving.com <
> info@designerliving.com> wrote:
>
>> Hello Jess,
>>
>>
>> We are still working on how to proceed with the order. We will let you
>> know once we receive an update from our warehouse team.
>>
>>
>> Sincerely,
>>
>> Giselle
>>
>> Designer Living Customer Service
>>
>> info@designerliving.com
>>
>>
>>
>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D
>>
>>
>> Hi Jesse,
>>
>> Please share with me how I can get the chair I ordered on the 20th
>> delivered as soon as possible.
>>
>> Thanks,
>>
>> Jess
>>
>>
>> On Wed, Jun 25, 2025, 9:07=E2=80=AFAM info@designerliving.com <
>> info@designerliving.com> wrote:
>>
>>> Hello Jess-
>>>
>>>
>>> No update yet
>>>
>>>
>>>
>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D
>>>
>>>
>>> Hi Jesse,
>>>
>>> Do you have an update to share?
>>>
>>> Is this something that happens often? Is there another shipping method
>>> you typically use to successfully deliver these chairs? I'd like to
>>> understand our options to get the chair delivered ASAP as tour website =
says
>>> products ship out with 24 to 48 hours.
>>>
>>> Thanks for your help, I appreciate it.
>>>
>>> Jess
>>>
>>>
>>> On Mon, Jun 23, 2025, 5:14=E2=80=AFPM info <info@designerliving.com> wr=
ote:
>>>
>>>> Hi Jess-
>>>>
>>>>
>>>> Oversized means FedEx won't allow to receive it. Currently, it is stil=
l
>>>> under egotiation.
>>>>
>>>>
>>>>
>>>> Thanks,
>>>>
>>>> Jesse
>>>> ------------------------------
>>>>
>>>> *From:* Jessica Lee <jessieblee@gmail.com>
>>>> *Sent:* Monday, June 23, 2025 13:44
>>>> *To:* info <info@designerliving.com>
>>>> *Subject:* Re: Order D256190370 #Ref 20250622003229640
>>>>
>>>>
>>>>
>>>> Hi Jesse,
>>>>
>>>> Can you tell me what "error due to oversized" means and how I can get
>>>> the chair delivered as quickly as possible?
>>>>
>>>> Thank you,
>>>>
>>>> Jess
>>>>
>>>>
>>>> On Mon, Jun 23, 2025, 10:21=E2=80=AFAM info@designerliving.com <
>>>> info@designerliving.com> wrote:
>>>>
>>>> Hello-
>>>>
>>>>
>>>> No update yet coming from the warehouse. The error was due to
>>>> oversized. I will update you soon but there is a chance that the order=
 will
>>>> cancel.
>>>>
>>>>
>>>> Thanks,
>>>>
>>>> Jesse
>>>>
>>>>
>>>>
>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D
>>>>
>>>>
>>>> Hi! Can you provide an update on when this order will ship and how lon=
g
>>>> it should take to arrive?
>>>>
>>>>
>>>> Thank you!
>>>>
>>>> Jess
>>>>
>>>>

--000000000000669e8b06396e954a
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"auto">Do you have an update&nbsp;on my order?<div dir=3D"auto"><b=
r></div><div dir=3D"auto">Thanks,&nbsp;<br><div dir=3D"auto"><br></div><div=
 dir=3D"auto">Jess</div></div></div><br><div class=3D"gmail_quote gmail_quo=
te_container"><div dir=3D"ltr" class=3D"gmail_attr">On Wed, Jul 2, 2025, 9:=
28=E2=80=AFAM <a href=3D"mailto:info@designerliving.com">info@designerlivin=
g.com</a> &lt;<a href=3D"mailto:info@designerliving.com">info@designerlivin=
g.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"ma=
rgin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello Jess,=
</p><p><br></p><p>We sincerely apologize for the inconvenience and frustrat=
ion this matter has caused.</p><p><br></p><p>As of now, we have not yet rec=
eived an update from our warehouse department. Please be assured that a fol=
low-up has already been sent, and I will inform you promptly once a respons=
e is received.</p><p><br></p><p>We truly appreciate your continued patience=
 and understanding regarding this delay.</p><p><br></p><p>Sincerely,&nbsp;<=
/p><p>Giselle&nbsp;</p><p>Designer Living Customer Service&nbsp;</p><p><a h=
ref=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"noreferrer"=
>info@designerliving.com</a></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>I=
 am not someone who typically has little patience to offer, but my experien=
ce so far with Designer Living has been surprisingly poor.</p><p>I placed m=
y order on June 19th and still today have no confirmation on when, or even =
if, my item will ship.</p><p>All outreach so far has been initiated by me, =
and there hasn't even been a courtesy apology for the whatever has actually=
 happened to prevent the item from being shipped out within 24 - 48 hours a=
s outlined on your website.</p><p>Most of the questions I've asked in previ=
ous emails haven't been answered.</p><p>I'm going to refrain from posting a=
bout my experience publicly right now as I trust you are indeed trying to h=
elp, but I am requesting an update as to what action you are taking to reso=
lve and expedite my order and when I can expect to have my item.</p><p>I ap=
preciate your help,</p><p>Jess</p><p><br></p><p>On Fri, Jun 27, 2025, 2:45=
=E2=80=AFPM <a href=3D"mailto:info@designerliving.com" target=3D"_blank" re=
l=3D"noreferrer">info@designerliving.com</a> &lt;<a href=3D"mailto:info@des=
ignerliving.com" target=3D"_blank" rel=3D"noreferrer">info@designerliving.c=
om</a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:=
0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello Jess,</p><=
p><br></p><p>We are still working on how to proceed with the order. We will=
 let you know once we receive an update from our warehouse team.</p><p><br>=
</p><p>Sincerely,&nbsp;</p><p>Giselle&nbsp;</p><p>Designer Living Customer =
Service&nbsp;</p><p><a href=3D"mailto:info@designerliving.com" target=3D"_b=
lank" rel=3D"noreferrer">info@designerliving.com</a></p><p><br></p><p>=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D</p><p><br></p><p>Hi Jesse,</p><p>Please share with me how I can g=
et the chair I ordered on the 20th delivered as soon as possible.</p><p>Tha=
nks,</p><p>Jess</p><p><br></p><p>On Wed, Jun 25, 2025, 9:07=E2=80=AFAM <a h=
ref=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"noreferrer"=
>info@designerliving.com</a> &lt;<a href=3D"mailto:info@designerliving.com"=
 target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a>&gt; wrote=
:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;borde=
r-left:1px #ccc solid;padding-left:1ex"><p>Hello Jess-</p><p><br></p><p>No =
update yet</p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Hi Jesse,</p><p=
>Do you have an update to share?</p><p>Is this something that happens often=
? Is there another shipping method you typically use to successfully delive=
r these chairs? I'd like to understand our options to get the chair deliver=
ed ASAP as tour website says products ship out with 24 to 48 hours.</p><p>T=
hanks for your help, I appreciate it.</p><p>Jess</p><p><br></p><p>On Mon, J=
un 23, 2025, 5:14=E2=80=AFPM info &lt;<a href=3D"mailto:info@designerliving=
.com" target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a>&gt; =
wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px #ccc solid;padding-left:1ex"><p>Hi Jess-</p><p><br></p><p>O=
versized means FedEx won't allow to receive it. Currently, it is still unde=
r egotiation.</p><p><br></p><p><br></p><p>Thanks,</p><p>Jesse</p><hr><p><sp=
an style=3D"font-family:Calibri,sans-serif;font-size:11pt;color:#000000"><s=
trong>From:</strong> Jessica Lee &lt;<a href=3D"mailto:jessieblee@gmail.com=
" target=3D"_blank" rel=3D"noreferrer">jessieblee@gmail.com</a>&gt;<br><str=
ong>Sent:</strong> Monday, June 23, 2025 13:44<br><strong>To:</strong> info=
 &lt;<a href=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"no=
referrer">info@designerliving.com</a>&gt;<br><strong>Subject:</strong> Re: =
Order D256190370 #Ref 20250622003229640</span></p><p>&nbsp;</p><p>Hi Jesse,=
<br><br>Can you tell me what &quot;error due to oversized&quot; means and h=
ow I can get the chair delivered as quickly as possible?</p><p>Thank you,</=
p><p>Jess<br></p><p><br></p><p>On Mon, Jun 23, 2025, 10:21=E2=80=AFAM <a hr=
ef=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"noreferrer">=
info@designerliving.com</a> &lt;<a href=3D"mailto:info@designerliving.com" =
target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a>&gt; wrote:=
<br></p><blockquote style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;p=
adding-left:1ex"><p>Hello-</p><p><br></p><p>No update yet coming from the w=
arehouse. The error was due to oversized. I will update you soon but there =
is a chance that the order will cancel.</p><p><br></p><p>Thanks,</p><p>Jess=
e</p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Hi! Can you provide an u=
pdate on when this order will ship and how long it should take to arrive?</=
p><p><br></p><p>Thank&nbsp;you!</p><p>Jess</p></blockquote></blockquote></b=
lockquote></blockquote></blockquote></div>

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