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Date: Sat, 05 Jul 2025 04:03:09 +0000
Subject: Re: Please contact the customer - Request cancel #Ref 20250704003429885
From: Renee O'Connor <c-E4C08F19519642348C0329BD2ED0C427@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"auto">Good evening,<div dir=3D"auto"><br></div><div dir=3D"auto">=
I received an email package delivery was going to be delayed. I reached out=
 to Walmart Customer Service via Chat , at 7:01 a.m. this morning,&nbsp;</d=
iv><div dir=3D"auto">Friday July 4th, 2025. Walmart Customer Service Rep. ,=
 Lasner look into the reason for the&nbsp;delay. As per their findings, the=
 item had been lost in transit.&nbsp;</div><div dir=3D"auto">The image of t=
he order ( ? ) form, attached, is much too small , unable to see anything.&=
nbsp; I'm not sure what you're trying to achieve by reaching out to me. Las=
ner , initiated the cancellation, on my&nbsp;behalf. Their Customer Service=
 and Care , as with each of Walmart's, Customer Service Reps. , is nothing =
less than Excellent.</div><div dir=3D"auto"><br></div><div dir=3D"auto">Hav=
e a Happy.</div><div dir=3D"auto">Ms. O'Connor&nbsp;</div><div dir=3D"auto"=
>Saturday&nbsp;</div><div dir=3D"auto">July 5, 2025</div><div dir=3D"auto">=
12:02 a.m.&nbsp;</div><div dir=3D"auto"><br></div></div><br><div class=3D"g=
mail_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gmail_attr">On =
Fri, Jul 4, 2025, 7:46 PM <a href=3D"mailto:info@designerliving.com">info@d=
esignerliving.com</a> &lt;<a href=3D"mailto:s-E4C08F19519642348C0329BD2ED0C=
427@relay.walmart.com">s-E4C08F19519642348C0329BD2ED0C427@relay.walmart.com=
</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:=
0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200013543207967</div>
    <div><b> Item: </b>&nbsp; None </div>
    <div><br></div>
    <div><br></div>

<div> <p style=3D"background:white"><span style=3D"font-family:'Arial',sans=
-serif;color:black">Hello Walmart / Renee-</span></p><p style=3D"background=
:white"><span style=3D"font-family:'Arial',sans-serif">&nbsp;</span></p><p =
style=3D"background:white"><span style=3D"font-family:'Arial',sans-serif;co=
lor:black"></span>Order number <strong>200013543207967 </strong>never reach=
ed our system, as it was a Walmart fulfillment order that had already been =
cancelled on Walmart=E2=80=99s end.<span style=3D"font-family:'Arial',sans-=
serif;color:black"></span></p><p style=3D"background:white"><span style=3D"=
font-family:'Arial',sans-serif">&nbsp;</span></p><p style=3D"background:whi=
te"><span style=3D"font-family:'Arial',sans-serif;color:black">Sincerely,</=
span></p><p><span style=3D"font-family:'Arial',sans-serif">Helita</span></p=
><p><span style=3D"font-family:'Arial',sans-serif">Designer Living Customer=
 Service</span></p><p><span style=3D"font-family:'Arial',sans-serif"><br></=
span></p><p><span style=3D"font-family:'Arial',sans-serif"><br></span></p><=
p><img src=3D"https://eecsystem.com/AttachedFilesUS/EmailFile%5CSend%5C2025=
%5C07%5C04%5C16%5C6aa277d9-1862-4408-bdbd-5c9ab4d6248fimage.png" title=3D"i=
mage.png" alt=3D"image.png"></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>D=
ear Designer Living Inc.&nbsp;</p><p><br></p><p>** THIS IS AN ESCALATION **=
</p><p><br></p><p>This is Walmart Customer Care, contacting you on behalf o=
f the customer for the order below. The customer is receiving a copy of thi=
s message.</p><p><br></p><p><strong> Customer Name:</strong>&nbsp;Renee O'C=
onnor</p><p><strong>Customer Order Number:</strong>&nbsp;200013543207967</p=
><p><strong>Purchase Order No:</strong>&nbsp;109018598224767</p><p><strong>=
 Reason for Contact: </strong>&nbsp;Request cancel</p><p><strong> Item name=
/number: </strong>&nbsp; None/14334121234</p><p><strong> Agent message: </s=
trong>&nbsp; Cancellation is requested</p><p><br></p><p><br></p><p><strong>=
What you need to do now:</strong></p><p>1. Reply to this message to contact=
 the customer, and do so within 48 hours, per the guidelines outlined in th=
e <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Cus=
tomer_Service_Requirements" target=3D"_blank" rel=3D"noreferrer">Marketplac=
e Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwc=
zF1KAzEQAODTbB6XyWTy95AHTVcQ-iB6gmkyqYFtCnGpeHuhF_hq4mYciZKkvdUO0QCo7-SQ0Uu=
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P__Kck53Q"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walma=
rt.com/o/eJwczE1KxTAQAODTvCxLMpNkMotZaF4FF6L4c4C0mWqhTSEUxdvL8wJflbJg9GpUHA=
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b-_PT-Or-Rb4CwAA__9WHDmU">
</blockquote></div>
<img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com=
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