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From: Jessica Lee <jessieblee@gmail.com>
Date: Tue, 1 Jul 2025 16:43:53 -0500
Message-ID: <CAFvnqQ6MNOqAuyMwZro3zEzLWwmYQpZMcJJRyJ-Jh0NcdQbVOg@mail.gmail.com>
Subject: Re: Re: Re: Order D256190370 #Ref 20250622003229640
To: "info@designerliving.com" <info@designerliving.com>
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--0000000000001b88080638e50be8
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

I am not someone who typically has little patience to offer, but my
experience so far with Designer Living has been surprisingly poor.

I placed my order on June 19th and still today have no confirmation on
when, or even if, my item will ship.

All outreach so far has been initiated by me, and there hasn't even been a
courtesy apology for the whatever has actually happened to prevent the item
from being shipped out within 24 - 48 hours as outlined on your website.

Most of the questions I've asked in previous emails haven't been answered.

I'm going to refrain from posting about my experience publicly right now as
I trust you are indeed trying to help, but I am requesting an update as to
what action you are taking to resolve and expedite my order and when I can
expect to have my item.

I appreciate your help,

Jess

On Fri, Jun 27, 2025, 2:45=E2=80=AFPM info@designerliving.com <
info@designerliving.com> wrote:

> Hello Jess,
>
>
> We are still working on how to proceed with the order. We will let you
> know once we receive an update from our warehouse team.
>
>
> Sincerely,
>
> Giselle
>
> Designer Living Customer Service
>
> info@designerliving.com
>
>
>
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D
>
> Hi Jesse,
>
> Please share with me how I can get the chair I ordered on the 20th
> delivered as soon as possible.
>
> Thanks,
>
> Jess
>
>
> On Wed, Jun 25, 2025, 9:07=E2=80=AFAM info@designerliving.com <
> info@designerliving.com> wrote:
>
>> Hello Jess-
>>
>>
>> No update yet
>>
>>
>>
>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D
>>
>>
>> Hi Jesse,
>>
>> Do you have an update to share?
>>
>> Is this something that happens often? Is there another shipping method
>> you typically use to successfully deliver these chairs? I'd like to
>> understand our options to get the chair delivered ASAP as tour website s=
ays
>> products ship out with 24 to 48 hours.
>>
>> Thanks for your help, I appreciate it.
>>
>> Jess
>>
>>
>> On Mon, Jun 23, 2025, 5:14=E2=80=AFPM info <info@designerliving.com> wro=
te:
>>
>>> Hi Jess-
>>>
>>>
>>> Oversized means FedEx won't allow to receive it. Currently, it is still
>>> under egotiation.
>>>
>>>
>>>
>>> Thanks,
>>>
>>> Jesse
>>> ------------------------------
>>>
>>> *From:* Jessica Lee <jessieblee@gmail.com>
>>> *Sent:* Monday, June 23, 2025 13:44
>>> *To:* info <info@designerliving.com>
>>> *Subject:* Re: Order D256190370 #Ref 20250622003229640
>>>
>>>
>>>
>>> Hi Jesse,
>>>
>>> Can you tell me what "error due to oversized" means and how I can get
>>> the chair delivered as quickly as possible?
>>>
>>> Thank you,
>>>
>>> Jess
>>>
>>>
>>> On Mon, Jun 23, 2025, 10:21=E2=80=AFAM info@designerliving.com <
>>> info@designerliving.com> wrote:
>>>
>>> Hello-
>>>
>>>
>>> No update yet coming from the warehouse. The error was due to oversized=
.
>>> I will update you soon but there is a chance that the order will cancel=
.
>>>
>>>
>>> Thanks,
>>>
>>> Jesse
>>>
>>>
>>>
>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D
>>>
>>>
>>> Hi! Can you provide an update on when this order will ship and how long
>>> it should take to arrive?
>>>
>>>
>>> Thank you!
>>>
>>> Jess
>>>
>>>

--0000000000001b88080638e50be8
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><p=
 dir=3D"ltr">I am not someone who typically has little patience to offer, b=
ut my experience so far with Designer Living has been surprisingly poor. </=
p>
<p dir=3D"ltr">I placed my order on June 19th and still today have no confi=
rmation on when, or even if, my item will ship. </p>
<p dir=3D"ltr">All outreach so far has been initiated by me, and there hasn=
't even been a courtesy apology for the whatever has actually happened to p=
revent the item from being shipped out within 24 - 48 hours as outlined on =
your website. </p>
<p dir=3D"ltr">Most of the questions I've asked in previous emails haven't =
been answered. </p>
<p dir=3D"ltr">I'm going to refrain from posting about my experience public=
ly right now as I trust you are indeed trying to help, but I am requesting =
an update as to what action you are taking to resolve and expedite my order=
 and when I can expect to have my item. </p>
<p dir=3D"ltr">I appreciate your help, </p>
<p dir=3D"ltr">Jess</p>
<br><div class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=
=3D"gmail_attr">On Fri, Jun 27, 2025, 2:45=E2=80=AFPM <a href=3D"mailto:inf=
o@designerliving.com">info@designerliving.com</a> &lt;<a href=3D"mailto:inf=
o@designerliving.com">info@designerliving.com</a>&gt; wrote:<br></div><bloc=
kquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #cc=
c solid;padding-left:1ex"><p>Hello Jess,</p><p><br></p><p>We are still work=
ing on how to proceed with the order. We will let you know once we receive =
an update from our warehouse team.</p><p><br></p><p>Sincerely,&nbsp;</p><p>=
Giselle&nbsp;</p><p>Designer Living Customer Service&nbsp;</p><p><a href=3D=
"mailto:info@designerliving.com" target=3D"_blank" rel=3D"noreferrer">info@=
designerliving.com</a></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Hi Jess=
e,</p><p>Please share with me how I can get the chair I ordered on the 20th=
 delivered as soon as possible.</p><p>Thanks,</p><p>Jess</p><p><br></p><p>O=
n Wed, Jun 25, 2025, 9:07=E2=80=AFAM <a href=3D"mailto:info@designerliving.=
com" target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a> &lt;<=
a href=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"noreferr=
er">info@designerliving.com</a>&gt; wrote:<br></p><blockquote class=3D"gmai=
l_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left=
:1ex"><p>Hello Jess-</p><p><br></p><p>No update yet</p><p><br></p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p><br></p><p>Hi Jesse,</p><p>Do you have an update to share?</p>=
<p>Is this something that happens often? Is there another shipping method y=
ou typically use to successfully deliver these chairs? I'd like to understa=
nd our options to get the chair delivered ASAP as tour website says product=
s ship out with 24 to 48 hours.</p><p>Thanks for your help, I appreciate it=
.</p><p>Jess</p><p><br></p><p>On Mon, Jun 23, 2025, 5:14=E2=80=AFPM info &l=
t;<a href=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"noref=
errer">info@designerliving.com</a>&gt; wrote:<br></p><blockquote class=3D"g=
mail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-l=
eft:1ex"><p>Hi Jess-</p><p><br></p><p>Oversized means FedEx won't allow to =
receive it. Currently, it is still under egotiation.</p><p><br></p><p><br><=
/p><p>Thanks,</p><p>Jesse</p><hr><p><span style=3D"font-family:Calibri,sans=
-serif;font-size:11pt;color:#000000"><strong>From:</strong> Jessica Lee &lt=
;<a href=3D"mailto:jessieblee@gmail.com" target=3D"_blank" rel=3D"noreferre=
r">jessieblee@gmail.com</a>&gt;<br><strong>Sent:</strong> Monday, June 23, =
2025 13:44<br><strong>To:</strong> info &lt;<a href=3D"mailto:info@designer=
living.com" target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a=
>&gt;<br><strong>Subject:</strong> Re: Order D256190370 #Ref 20250622003229=
640</span></p><p>&nbsp;</p><p>Hi Jesse,<br><br>Can you tell me what &quot;e=
rror due to oversized&quot; means and how I can get the chair delivered as =
quickly as possible?</p><p>Thank you,</p><p>Jess<br></p><p><br></p><p>On Mo=
n, Jun 23, 2025, 10:21=E2=80=AFAM <a href=3D"mailto:info@designerliving.com=
" target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a> &lt;<a h=
ref=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"noreferrer"=
>info@designerliving.com</a>&gt; wrote:<br></p><blockquote style=3D"margin:=
0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello-</p><p><br=
></p><p>No update yet coming from the warehouse. The error was due to overs=
ized. I will update you soon but there is a chance that the order will canc=
el.</p><p><br></p><p>Thanks,</p><p>Jesse</p><p><br></p><p>=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p=
><p><br></p><p>Hi! Can you provide an update on when this order will ship a=
nd how long it should take to arrive?</p><p><br></p><p>Thank&nbsp;you!</p><=
p>Jess</p></blockquote></blockquote></blockquote></blockquote></div>

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