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Thu, 19 Jun 2025 13:05:45 -0700 (PDT) Return-Path: ssrahm07@gmail.com Received: from smtpclient.apple ([2600:6c60:1000:151:1c95:e7d9:1cf7:1e11]) by smtp.gmail.com with ESMTPSA id 00721157ae682-712c4a16c3csm1283407b3.33.2025.06.19.13.05.45 for (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Thu, 19 Jun 2025 13:05:45 -0700 (PDT) Content-Type: multipart/alternative; boundary="Apple-Mail-FCD87EFA-6F53-4E05-A7F7-AA0D465FF4EC" Content-Transfer-Encoding: 7bit From: Sharon Rahm Subject: Re: Return for Order D2561608A3 #Ref 20250619003229598 Date: Thu, 19 Jun 2025 16:05:34 -0400 Message-Id: <6340FC2D-6E3B-4817-9EE7-30D973B64CF2@gmail.com> References: In-Reply-To: To: info@designerliving.com X-Mailer: iPhone Mail (22F76) X-MS-Exchange-Organization-ExpirationStartTime: 19 Jun 2025 20:05:46.7881 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: 2310b701-7fd2-4865-cb08-08ddaf6cae0c X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: SN1PEPF000397AF:EE_|DS1PR06MB10607:EE_|BLAPR06MB6834:EE_ X-MS-Exchange-Organization-AuthSource: SN1PEPF000397AF.namprd05.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-Office365-Filtering-Correlation-Id: 2310b701-7fd2-4865-cb08-08ddaf6cae0c X-MS-Exchange-AtpMessageProperties: SA|SL X-MS-Exchange-Organization-SCL: 1 X-Microsoft-Antispam: BCL:0;ARA:13230040|7093399015|7053199007|8096899003|4076899003; 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charset="utf-8" Content-Transfer-Encoding: quoted-printable Please forward a return label. Sent from my iPhone > On Jun 19, 2025, at 3:39=E2=80=AFPM, info@designerliving.com wrote: >=20 > =EF=BB=BF > Hello Sharon, >=20 >=20 >=20 > I=E2=80=99ll go ahead and forward this to our management team so they can r= eview and process your refund request. Once it's completed, I=E2=80=99ll be s= ure to update you. >=20 >=20 >=20 > Thank you for your patience and understanding! >=20 >=20 >=20 > Sincerely, > Giselle > Designer Living Customer Service > info@designerliving.com > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D >=20 > I don=E2=80=99t have much confidence in this product and believe that eve= n a replacement may do the same thing. Please proceed with return/refund. >=20 >=20 >=20 > Sharon Rahm=20 >=20 > Sent from my iPhone >=20 >=20 >=20 > On Jun 19, 2025, at 2:31=E2=80=AFPM, info@designerliving.com wrote: >=20 > =EF=BB=BF >=20 > Hello Sharon, >=20 >=20 >=20 > Thank you for sending the photo. >=20 >=20 >=20 > We=E2=80=99d be more than happy to send a replacement to the address you p= rovided. Please let us know if you would like to proceed. >=20 >=20 >=20 > Sincerely, > Giselle > Designer Living Customer Service > info@designerliving.com >=20 >=20 > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D >=20 >=20 >=20 > Sent from my iPad >=20 >=20 >=20 > On Jun 19, 2025, at 1:11=E2=80=AFPM, info@designerliving.com wrote: >=20 > =EF=BB=BF >=20 > Hello Sharon, > =20 > We sincerely apologize for the damaged item you received. To assist you fu= rther, could you please provide a photo of the item? This will help us inves= tigate the matter promptly. > =20 > Thank you for your understanding. > =20 > =20 > Sincerely, > Giselle > Designer Living Customer Service > info@designerliving.com >=20 > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D >=20 > My shipping address is: >=20 > 3214 Fenchurch Ln >=20 > Denver NC. 28037 >=20 >=20 >=20 > Sharon Rahm=20 >=20 > Sent from my iPhone >=20 >=20 >=20 > On Jun 19, 2025, at 12:12=E2=80=AFPM, info@designerliving.com wrote: >=20 > =EF=BB=BF >=20 > Hello - >=20 >=20 >=20 > May you confirm your shipping address? >=20 >=20 >=20 > Thanks >=20 >=20 >=20 > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D >=20 > This morning I received my order however it is damaged with threads pulled= out. How can I return? >=20 > Sharon Rahm > Sent from my iPad --Apple-Mail-FCD87EFA-6F53-4E05-A7F7-AA0D465FF4EC Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Please forward a return label.
Sent from my iPhone

On Jun 19, 2025, at 3:39=E2=80=AFPM, in= fo@designerliving.com wrote:

=EF=BB=BF

Hello Sharon,


I=E2=80=99ll go ahead and forward this to= our management team so they can review and process your refund request. On= ce it's completed, I=E2=80=99ll be sure to update you.


Tha= nk you for your patience and understanding!


Sincerely,
= Giselle
Designer Living Customer Service
info@designerliving.com

=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D

I don=E2=80=99t have much confidence in this product and  = ;believe that even a replacement may do the same thing. Please proceed with= return/refund.


Sharon Rahm 

Sent from my i= Phone


On Jun 19, 2025, at 2:31=E2=80=AFPM, info@d= esignerliving.com wrote:

=EF=BB=BF

Hello Sharon,


Thank you for sending the photo.


=

We=E2=80=99d be more than happy to send a replacement to the address= you provided. Please let us know if you would like to proceed.


<= /p>

Sincerely,
Giselle
Designer Living Custome= r Service
info@designerliving.com=


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Sent from my iPad<= img alt=3D"image0.jpeg" src=3D"cid:mf_BFFB120D-A96B-4688-8E1D-777981A6FE4F/= L0/001" data-unique-identifier=3D"">


On Jun 19, 2= 025, at 1:11=E2=80=AFPM, info@designerliving.com wrote:

=EF=BB=BF

=

Hello Sharon,

 

We sincerely apologize for the damaged item you received. To assist you fu= rther, could you please provide a photo of the item? This will help us inve= stigate the matter promptly.

 

Thank you for your understanding.

 

 

Sincerely,
Giselle
= Designer Living Customer Service
= info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

My shipping addre= ss is:

3214 Fenchurch Ln

Denver NC. 28037


Shar= on Rahm 

Sent from my iPhone


On Ju= n 19, 2025, at 12:12=E2=80=AFPM, info@designerliving.com wrote:

=EF=BB=BF

Hello -


May you co= nfirm your shipping address?


Thanks


=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D

This morning I received my order however it is damaged with= threads pulled out. How can I return?

Sharon Rahm
Sent from my i= Pad

= --Apple-Mail-FCD87EFA-6F53-4E05-A7F7-AA0D465FF4EC--