Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 18 Jun 2025 23:18:43 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Vicki Garcia

Customer Order Number: 200013196083111

Purchase Order No: 109016558881487

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Queen Size Comforter Set, 7-Piece Bed in a Bag with Sheet Sets Reversible Bedding, Sage Green Solid Color Comforter Bed Set with Flat Sheet and Fitted Sheet, Bed Size: Queen, Actual Color: Sage Green/12459368972

Agent message:   cx received only comforter there are multiple missing items from we need to send replacement on this asap

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team