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I sent you photos of the porch where my package= was delivered and photos of my porch. Do you still want to try and tell me= that the p[ackage was delivered at my house?????  IT WAS NOT!
This isn't the first time that FedEx messed up on one of my orders. I ha= d an adjustable bed base from Wayfair that ended up in Canada.
Pl= ease take care of this matter. Either send me a new item(same as before) or= give me a refund. 
Thank you for your immediate attent= ion to this matter.
Sharon Bender

On Wed, Jun 18, 2025 at 1:38=E2=80=AFPM Designer Living Inc. <s-697798CA= 66AA45AD827DD10A3EEF976C@relay.walmart.com> wrote:

Hello Sharon,


Thank you for reaching out.


We're sorry to hear that you = haven't received your package. According to our records and FedEx tracking = information, your order (tracking number 289603841074) was delivered on Jun= e 13, 2025, and was left at your back door.


Sincerely,

=

Giselle

Designer Living Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D

NO! It was NOT left at my back door. It was le= ft at someone else's back door. I have looked for the home and haven't = ;found it.  The home where it was delivered has not brought it to me e= ither. 

I'm attaching photos of my back porch and the porch wher= e it was delivered. I am in space 49. I don't know what number FedEx delive= red it to.
This IS NOT MY DOOR OR PORCH.



THIS is= my porch. 




On Wed, Jun 18, 2025, 7:29= AM Designer Living Inc. <s-697798CA66AA45AD827DD10A3EEF9= 76C@relay.walmart.com> wrote:

Hello Sharon,


Thank you for reaching= out.


We're sorry to hear that you haven't received your p= ackage. According to our records and FedEx tracking information, your order= (tracking number 289603841074) was delivered on June 13, 2025, and was lef= t at your back door.


Sincerely,

Giselle

Designe= r Living Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D


Dear Designer Living Inc.,&nbs= p;


Sharon Bender wants to connect with you for the order b= elow:


Customer Order Number:  20001= 3078664284

Purchase Order No:  109016129271539=

Reason for Contact:  Where is my order

= Item name/number:  Madison Park Pebble Beach 7-piece= Cotton Sateen Comforter Set in Pink/54776778



= Customer Message:

I never received my order. picture wit= h the delivery was not where I live. I drove around the park looking for th= e mobile home that it was left at and I never found it. and nobody brought = it over to my place. so I need a refund


What you n= eed to do now:

1. Reply to this message to contact the custo= mer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requi= rements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Thank you= , 

Your Walmart Customer Care Team


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