From: John Prepolec <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jun 2025 10:07:05 -0400

I’m trying to purchase a part that broke on my Profile bed.  Customer service says I can’t order on the phone and have to use the website.  I couldn’t find any links on the website to order parts.  I called customer service and they said I had to create an account.  I tried but never was sent an activation email.  I tried that several times. Please help, my bed is broken. Thank you, John Prepolec 248-496-8833
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