Received: from CO6PR06MB7604.namprd06.prod.outlook.com (2603:10b6:303:a7::8) by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Sat, 7 Jun 2025 03:58:57 +0000 From: Microsoft Outlook To: Date: Sat, 7 Jun 2025 03:58:56 +0000 Content-Type: multipart/report; report-type=delivery-status; boundary="147480fc-2c4f-4822-bc7b-e1aced5713d2" X-MS-Exchange-Organization-SCL: 1 X-MS-Exchange-Message-Is-Ndr: Content-Language: en-US Message-ID: In-Reply-To: References: Thread-Topic: Canada shipment tracking #881620375559 Thread-Index: AdvXFMKwNVUq/VimR8qW/a34nDrXsQAS3sPFAAANPk8AAALFxg== Subject: Undeliverable: Fw: Canada shipment tracking #881620375559 Auto-Submitted: auto-replied X-MS-PublicTrafficType: Email X-MS-Exchange-Organization-AuthSource: CO6PR06MB7604.namprd06.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Internal X-MS-Exchange-Organization-AuthMechanism: 05 X-MS-Exchange-Organization-Network-Message-Id: ccceec85-b6b3-4425-9e5f-08dda577a042 X-MS-TrafficTypeDiagnostic: CO6PR06MB7604:EE_|BLAPR06MB6834:EE_ X-MS-Exchange-Organization-ExpirationStartTime: 07 Jun 2025 03:58:56.4848 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: SideEffectMessage X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: SideEffectMessage X-Microsoft-Antispam: BCL:0;ARA:13230040|69100299015|366016|1930700014|8096899003|13003099007|41050700001; X-Forefront-Antispam-Report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(366016)(1930700014)(8096899003)(13003099007)(41050700001);DIR:INT; X-MS-Exchange-CrossTenant-OriginalArrivalTime: 07 Jun 2025 03:58:56.4870 (UTC) X-MS-Exchange-CrossTenant-FromEntityHeader: Hosted X-MS-Exchange-CrossTenant-AuthSource: CO6PR06MB7604.namprd06.prod.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-Network-Message-Id: ccceec85-b6b3-4425-9e5f-08dda577a042 X-MS-Exchange-Transport-CrossTenantHeadersStamped: CO6PR06MB7604 X-MS-Exchange-Organization-MessageDirectionality: Originating X-MS-Exchange-Transport-EndToEndLatency: 00:00:01.1176052 X-MS-Exchange-Processed-By-BccFoldering: 15.20.8813.020 X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910005)(944506478)(944626604)(4710137)(4711095)(920097)(425001)(930097)(140003); X-Microsoft-Antispam-Message-Info: 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 MIME-Version: 1.0 --147480fc-2c4f-4822-bc7b-e1aced5713d2 Content-Type: multipart/alternative; differences=Content-Type; boundary="ba98e872-fec2-41e7-bd62-c1b7ff9ed8de" --ba98e872-fec2-41e7-bd62-c1b7ff9ed8de Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable [https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?versi= on=3Db8d100a9-0a8b-8e6a-88e1-ef488fee0470] Your message to jlacs@jlahome.com couldn't be delivered. jlacs wasn't found at jlahome.com. info Office 365 jlacs Action Required Recipient Unknown To address How to Fix It The address may be misspelled or may not exist. Try one or more of the foll= owing: * Send the message again following these steps: In Outlook, open this n= on-delivery report (NDR) and choose Send Again from the Report ribbon. In O= utlook on the web, select this NDR, then select the link "To send this mess= age again, click here." Then delete and retype the entire recipient address= . If prompted with an Auto-Complete List suggestion don't select it. After = typing the complete address, click Send. * Contact the recipient (by phone, for example) to check that the addre= ss exists and is correct. * The recipient may have set up email forwarding to an incorrect addres= s. Ask them to check that any forwarding they've set up is working correctl= y. * Clear the recipient Auto-Complete List in Outlook or Outlook on the w= eb by following the steps in this article: Fix email delivery issues for er= ror code 5.1.10 in Office 365, and then send the message again. Retype the entire recipient address = before selecting Send. If the problem continues, forward this message to your email admin. If you'= re an email admin, refer to the More Info for Email Admins section below. Was this helpful? Send feedback to Microsoft. ________________________________ More Info for Email Admins Status code: 550 5.1.10 This error occurs because the sender sent a message to an email address hos= ted by Office 365 but the address is incorrect or doesn't exist at the dest= ination domain. The error is reported by the recipient domain's email serve= r, but most often it must be fixed by the person who sent the message. If t= he steps in the How to Fix It section above don't fix the problem, and you'= re the email admin for the recipient, try one or more of the following: The email address exists and is correct - Confirm that the recipient addres= s exists, is correct, and is accepting messages. Synchronize your directories - If you have a hybrid environment and are usi= ng directory synchronization make sure the recipient's email address is syn= ced correctly in both Office 365 and in your on-premises directory. Errant forwarding rule - Check for forwarding rules that aren't behaving as= expected. Forwarding can be set up by an admin via mail flow rules or mail= box forwarding address settings, or by the recipient via the Inbox Rules fe= ature. Recipient has a valid license - Make sure the recipient has an Office 365 l= icense assigned to them. The recipient's email admin can use the Office 365= admin center to assign a license (Users > Active Users > select the recipi= ent > Assigned License > Edit). Mail flow settings and MX records are not correct - Misconfigured mail flow= or MX record settings can cause this error. Check your Office 365 mail flo= w settings to make sure your domain and any mail flow connectors are set up= correctly. Also, work with your domain registrar to make sure the MX recor= ds for your domain are configured correctly. For more information and additional tips to fix this issue, see Fix email d= elivery issues for error code 5.1.10 in Office 365. Original Message Details Created Date: 6/7/2025 3:58:55 AM Sender Address: info@designerliving.com Recipient Address: jlacs@jlahome.com Subject: Fw: Canada shipment tracking #881620375559 Error Details Error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient jlacs@jlahome.= com not found by SMTP address lookup Message rejected by: CO6PR06MB7604.namprd06.prod.outlook.com Notification Details Sent by: CO6PR06MB7604.namprd06.prod.outlook.com Message Hops HOP TIME (UTC) FROM TO WITH RELAY TIME 1 6/7/2025 3:58:55 AM BLAPR06MB6834.namprd06.prod.outlook.com BLAPR06MB6834.nampr= d06.prod.outlook.com mapi * 2 6/7/2025 3:58:55 AM BLAPR06MB6834.namprd06.prod.outlook.com CO6PR06MB7604.nampr= d06.prod.outlook.com Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_= ECDHE_RSA_WITH_AES_256_GCM_SHA384) * Original Message Headers Authentication-Results: dkim=3Dnone (message not signed) header.d=3Dnone;dmarc=3Dnone action=3Dnone header.from=3Ddesignerliving.co= m; Received: from BLAPR06MB6834.namprd06.prod.outlook.com (2603:10b6:208:296::= 15) by CO6PR06MB7604.namprd06.prod.outlook.com (2603:10b6:303:a7::8) with Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8813.22; Sat, 7 J= un 2025 03:58:55 +0000 Received: from BLAPR06MB6834.namprd06.prod.outlook.com ([fe80::4385:202f:6ccb:f247]) by BLAPR06MB6834.namprd06.prod.outlook.com ([fe80::4385:202f:6ccb:f247%4]) with mapi id 15.20.8813.022; Sat, 7 Jun 20= 25 03:58:55 +0000 Content-Type: application/ms-tnef; name=3D"winmail.dat" Content-Transfer-Encoding: binary From: info To: JLA Customer Service Subject: Fw: Canada shipment tracking #881620375559 Thread-Topic: Canada shipment tracking #881620375559 Thread-Index: AdvXFMKwNVUq/VimR8qW/a34nDrXsQAS3sPFAAANPk8=3D Date: Sat, 7 Jun 2025 03:58:55 +0000 Message-ID: References: In-Reply-To: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: msip_labels: MIME-Version: 1.0 X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: BLAPR06MB6834:EE_|CO6PR06MB7604:EE_ Return-Path: info@designerliving.com X-MS-Office365-Filtering-Correlation-Id: 689b76a5-9b50-4f25-ba37-08dda5779f= d3 --ba98e872-fec2-41e7-bd62-c1b7ff9ed8de Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable DSN
Your message to jlacs@jlahome.com couldn= 't be delivered.
jlacs wasn= 't found at jlahome.com.
info Office 365 jlacs
Action Required Recipient
Unknown= To address

How to Fix It
The address may be misspelled or may not exist. T= ry one or more of the following:
    Fix email delivery issues = for error code 5.1.10 in Office 365, and then send the message again. R= etype the entire recipient address before selecting Send.
If the problem continues, forward this message to= your email admin. If you're an email admin, refer to the More Info for = Email Admins section below.

Was this helpful? Send feedback to Microsoft.

More Info for Email Admins
Status code: 550 5.1.10

This error occurs because the sender sent a message to an e= mail address hosted by Office 365 but the address is incorrect or doesn't e= xist at the destination domain. The error is reported by the recipient doma= in's email server, but most often it must be fixed by the person who sent t= he message. If the steps in the How to Fix It section above don't fi= x the problem, and you're the email admin for the recipient, try one or mor= e of the following:

The email address exists and is correct -= Confirm that the recipient address exists, is correct, and is accepting me= ssages.

Synchronize your directories - If you have a hybrid e= nvironment and are using directory synchronization make sure the recipient'= s email address is synced correctly in both Office 365 and in your on-premi= ses directory.

Errant forwarding rule - Check for forwarding = rules that aren't behaving as expected. Forwarding can be set up by an admi= n via mail flow rules or mailbox forwarding address settings, or by the rec= ipient via the Inbox Rules feature.

Recipient has a valid license= - Make sure the recipient has an Office 365 license assigned to them. = The recipient's email admin can use the Office 365 admin center to assign a= license (Users > Active Users > select the recipient > Assigned L= icense > Edit).

Mail flow settings and MX records are not corr= ect - Misconfigured mail flow or MX record settings can cause this erro= r. Check your Office 365 mail flow settings to make sure your domain and an= y mail flow connectors are set up correctly. Also, work with your domain re= gistrar to make sure the MX records for your domain are configured correctl= y.

For more information and additional tips to fix this issue, see <= a href=3D"https://go.microsoft.com/fwlink/?LinkId=3D532972">Fix email deliv= ery issues for error code 5.1.10 in Office 365.
Original Message Details
Created Date: 6/7/2025 3:58:55 AM
Sender Address: info@designerliving.com
jlacs@jlahome.com
Fw: Canada shipment tracking #88162037555= 9

Error Details
Error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipien= t jlacs@jlahome.com not found by SMTP address lookup
CO6PR06MB7604.namprd06.prod.outlook.com

Notification Details
Sent by: CO6PR06MB7604.namprd06.prod.outlook.com

Original Message Headers

Authentication-Results: dkim=3Dn=
one (message not signed)
 header.d=3Dnone;dmarc=3Dnone action=3Dnone header.from=3Ddesignerliving.co=
m;
Received: from BLAPR06MB6834.namprd06.prod.outlook.com (2603:10b6:208:296::=
15)
 by CO6PR06MB7604.namprd06.prod.outlook.com (2603:10b6:303:a7::8) with
 Microsoft SMTP Server (version=3DTLS1_2,
 cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8813.22; Sat, 7 J=
un
 2025 03:58:55 +0000
Received: from BLAPR06MB6834.namprd06.prod.outlook.com
 ([fe80::4385:202f:6ccb:f247]) by BLAPR06MB6834.namprd06.prod.outlook.com
 ([fe80::4385:202f:6ccb:f247%4]) with mapi id 15.20.8813.022; Sat, 7 Jun 20=
25
 03:58:55 +0000
Content-Type: application/ms-tnef; name=3D"winmail.dat"
Content-Transfer-Encoding: binary
From: info <info@designerliving.com>
To: JLA Customer Service <jlacs@jlahome.com>
Subject: Fw: Canada shipment tracking #881620375559
Thread-Topic: Canada shipment tracking #881620375559
Thread-Index: AdvXFMKwNVUq/VimR8qW/a34nDrXsQAS3sPFAAANPk8=3D
Date: Sat, 7 Jun 2025 03:58:55 +0000
Message-ID: <BLAPR06MB6834B49C01342D6BB0540C1FAD69A@BLAPR06MB6834.namprd=
06.prod.outlook.com>
References: <CH3PR12MB7596D7E1E18FC6E4CD4501C9F06EA@CH3PR12MB7596.namprd=
12.prod.outlook.com>
 <BLAPR06MB6834A8572B35D409D3861AACAD69A@BLAPR06MB6834.namprd06.prod.out=
look.com>
In-Reply-To: <BLAPR06MB6834A8572B35D409D3861AACAD69A@BLAPR06MB6834.nampr=
d06.prod.outlook.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <BLAPR06MB6834B49C01342D6BB0540C1FAD69A@BLAPR06MB6=
834.namprd06.prod.outlook.com>
msip_labels:
MIME-Version: 1.0
X-MS-PublicTrafficType: Email
X-MS-TrafficTypeDiagnostic: BLAPR06MB6834:EE_|CO6PR06MB7604:EE_
Return-Path: info@designerliving.com
X-MS-Office365-Filtering-Correlation-Id: 689b76a5-9b50-4f25-ba37-08dda5779f=
d3
= --ba98e872-fec2-41e7-bd62-c1b7ff9ed8de-- --147480fc-2c4f-4822-bc7b-e1aced5713d2 Content-Type: message/delivery-status Reporting-MTA: dns;CO6PR06MB7604.namprd06.prod.outlook.com Received-From-MTA: dns;BLAPR06MB6834.namprd06.prod.outlook.com Arrival-Date: Sat, 7 Jun 2025 03:58:55 +0000 Final-Recipient: rfc822;jlacs@jlahome.com Action: failed Status: 5.1.10 Diagnostic-Code: smtp;550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient jlacs@jlahome.com not found by SMTP address lookup X-Display-Name: JLA Customer Service --147480fc-2c4f-4822-bc7b-e1aced5713d2 Content-Type: message/rfc822 Received: from BLAPR06MB6834.namprd06.prod.outlook.com (2603:10b6:208:296::15) by CO6PR06MB7604.namprd06.prod.outlook.com (2603:10b6:303:a7::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8813.22; Sat, 7 Jun 2025 03:58:55 +0000 Received: from BLAPR06MB6834.namprd06.prod.outlook.com ([fe80::4385:202f:6ccb:f247]) by BLAPR06MB6834.namprd06.prod.outlook.com ([fe80::4385:202f:6ccb:f247%4]) with mapi id 15.20.8813.022; Sat, 7 Jun 2025 03:58:55 +0000 From: info To: JLA Customer Service Subject: Fw: Canada shipment tracking #881620375559 Thread-Topic: Canada shipment tracking #881620375559 Thread-Index: AdvXFMKwNVUq/VimR8qW/a34nDrXsQAS3sPFAAANPk8= Date: Sat, 7 Jun 2025 03:58:55 +0000 Message-ID: References: In-Reply-To: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: X-MS-Exchange-Organization-RecordReviewCfmType: 0 msip_labels: x-ms-publictraffictype: Email Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0

From: info <info@designe= rliving.com>
Sent: Friday, June 6, 2025 20:57
To: ecomcs@jlahome.com <ecomcs@jlahome.com>
Subject: Fw: Canada shipment tracking #881620375559
 

From: Tim Doane <tim.d= oane@fedex.com>
Sent: Friday, June 6, 2025 11:57
To: info <info@designerliving.com>
Cc: Portland.Gateway <Portland.Gateway@corp.ds.fedex.com>
Subject: Canada shipment tracking #881620375559
 

Hello,
 
Can you guys please investigate this shipment going up to Canada and send u= s a copy of the commercial invoice or point us in the right direction?

One wasn=92t attached to any of the packages.

 

Here=92s the shipment info:
 
 
Master tracking #:     881620375559
 
PO# ID-D2C1010
 
 
Ship to:
 
Iryna Vatsyk
Iryna Vatsyk
4802 47 Street
1
Olds, AB  T4H 1C8
 
 
Please use reply all for fastest service
 
 
Thanks,
 
 
Tim Doane | Senior International Ops Admin |Federal Express Corp.  | O= ffice 503.660.1784 |
Portland Hub - International Gateway | 2460 NW Sundial Rd Troutdale, OR 970= 60

--147480fc-2c4f-4822-bc7b-e1aced5713d2--