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From: Lynette Medellin <nettymedellin@icloud.com>
Date: Mon, 2 Jun 2025 14:58:00 -0700
Subject: Order 11LD2C1193
Message-Id: <727CF76E-9A3E-4979-B18D-67FDE1DD29C5@icloud.com>
To: info@designerliving.com
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MIME-Version: 1.0

Hello:=20

I placed an order in late May through Designer living for an ink and Ivy be=
dspread,  and euro pillow shams. I received no order confirmation and no tr=
acking information for this order. I did receive the bedspread on May 30th =
in spite of not getting any information about the order. The euro pillow sh=
ams however were not included in the box. I did get billed for the full amo=
unt on my credit card. I called your customer service number and waited on =
hold for a total of 40 minutes. The first time the call dropped and the sec=
ond time the person told me they could not help me and gave me this email a=
ddress. I did complain that I was not able to get service over the phone an=
d instead was referred to an email address. The person hung up on me. My su=
ggestion would be not to have a phone number if you=E2=80=99re not able to =
help your customers. Would you please follow up on the status of my pillow =
shams? I believed I was ordering through ink and Ivy and it turns out I was=
n=E2=80=99t. I will never order with this website again, so please just fol=
low up on my pillow shams or credit me back the money if they=E2=80=99re no=
t going to make it.
Thank you,=20
Lynette Medellin
Sent from my iPhone=