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From: Lauren Khoo <khoo.lauren@gmail.com>
Date: Sun, 25 May 2025 21:56:25 -0700
Message-ID: <CAOwUVRzdeo+yXL+2CUM5Gwq6=mUcDOexus=zF=mZ_Sp8JfP_9A@mail.gmail.com>
Subject: Warranty Claim for Serta Electric Blanket Purchased in February
To: info@designerliving.com
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Hello Designer Living team,

I=E2=80=99m reaching out regarding an issue with the Sert electric blanket =
I
purchased through Amazon in February of this year. Here is the product link
for reference: https://a.co/d/dwXzSoG.

The blanket has recently stopped working properly. While both remotes show
that the power is on, only part of the blanket heats up. I=E2=80=99ve attem=
pted
basic troubleshooting, but the issue persists.

According to the product description, the blanket is covered under a
limited 5-year warranty. I would appreciate your guidance on how to proceed
with a warranty claim or obtain a replacement.

Please let me know what information or documentation you need from me to
move forward.


Thank you for your help,

Lauren K.

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Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv>
<div>
<p dir=3D"auto">Hello Designer Living team,</p><p dir=3D"auto"> I=E2=80=99m=
 reaching out regarding an issue with the Sert electric blanket I purchased=
 through Amazon in February of this year. Here is the product link for refe=
rence: <a href=3D"https://a.co/d/dwXzSoG">https://a.co/d/dwXzSoG</a>.</p>
<p>The blanket has recently stopped working properly. While both remotes sh=
ow that the power is on, only part of the blanket heats up. I=E2=80=99ve at=
tempted basic troubleshooting, but the issue persists.</p>
<p dir=3D"auto">According to the product description, the blanket is covere=
d under a limited 5-year warranty. I would appreciate your guidance on how =
to proceed with a warranty claim or obtain a replacement.</p>
<p>Please let me know what information or documentation you need from me to=
 move forward.</p>
<p><br></p>
<p>Thank you for your help,</p>
<p>Lauren K.</p>
</div>
</div>

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