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Date: Wed, 16 Apr 2025 16:28:15 +0000
From: Ivy Soberanis via Macys Marketplace
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Reply-To: Ivy Soberanis via Macys Marketplace
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<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8">De=
ar Designer Living,<br>
<br>
You have received a message on Macy's Marketplace regarding order number 45=
71967314-A.<br>
Order status: Received<br>
<br>
Item name: Saratoga Fretwork Print Grommet Top Window Curtain Panel, 50&quo=
t;W x 108&quot;L<br>
Item status: New<br>
Item price: $47.64<br>

Item name: Mirage Knitted Jacquard Damask Total blackout curtains for bedro=
om, Silver grommet top fit up to 1.25 inches rod Single Curtain Panel for L=
iving Room, Width 50 length 108 inches, Pitch Black Ambiance Champagne 1 Wi=
ndow Panel<br>
Item status: New<br>
Item price: $52.53<br>
<br>
------<br>
Subject: Preference Return <br>
<html><head></head><body><div dir=3D"auto">The items are unused and still h=
ow I got them. Is it possible to make an exception for a &nbsp;replacement =
with a different color drape or store credit.&nbsp;</div><div dir=3D"auto">=
<br></div><div dir=3D"auto">I would really appreciate if you could make an =
exception in this case as I did not realize that I only had 30 days. I had =
surgery and was on disability and unable to take the items to the store.&nb=
sp;</div><div dir=3D"auto"><br></div><div dir=3D"auto">I am Macy=E2=80=99s =
customer for years and I now the quality is great. However, I was unable to=
 see the material online and since I did not have an online option to retur=
n the products I had no choice but to take it into the store this past week=
end. Hence me reaching out to you.&nbsp;</div><div dir=3D"auto"><br></div><=
div dir=3D"auto">Thanks for taking my request into consideration.<br clear=
=3D"all"><br clear=3D"all"><div dir=3D"auto"><div dir=3D"ltr" class=3D"gmai=
l_signature" data-smartmail=3D"gmail_signature">Best,
Ivy E. D. Soberanis, PhD</div></div></div><div><br></div><div><br></div>
<img src=3D"https://u6051214.ct.sendgrid.net/wf/open?upn=3Du001.-2FXZ9wMKpv=
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nt;padding-right:0 !important;padding-left:0 !important;"></body></html><br=
>
-----<br>
<br>
Remember that your answers to questions asked by visitors allow you to buil=
d confidence among your potential customers and improve your seller account=
=E2=80=99s reviews.<br>
<br>
Thank you for your business.<br>
<br>
--<br>
Your Macy's Marketplace team<br>
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