Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 15 Apr 2025 17:37:18 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: michelle racine

Customer Order Number: 200013160010488

Purchase Order No: 109010168362712

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Regency Heights Twin Size Comforter Sets with Pillow Shams, Reversible, Navy/Blue, 2-Piece, Bed Size: Twin/Twin-XL, Actual Color: Navy/Blue/5450650841

Agent message:   Hi Seller,
Customer called in that the order was delivered but she did not received ite, please help us to process the replacement. Thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team