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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: michelle racine
Customer Order Number: 200013160010488
Purchase Order No: 109010168362712
Reason for Contact:  Damaged/Missing Parts/Not Receiv= ed
Item name/number:   Regency Heights Twin Size Comfort= er Sets with Pillow Shams, Reversible, Navy/Blue, 2-Piece, Bed Size: Twin/T= win-XL, Actual Color: Navy/Blue/5450650841
Agent message:   Hi Seller, Customer called in that the order was delivered but she did not received it= e, please help us to process the replacement. Thank you


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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