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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Ruth Townsend
Customer Order Number: 200013085322494
Purchase Order No: 109007353400911
Reason for Contact:  Delivered to Wrong Location/LAD<= /div>
Item name/number:   Regency Heights Full/Queen Fluffy= Ribbed Plush Comforter Set 3-Piece Bedding Set Pink, Bed Size: Full/Queen,= Actual Color: Pink/12480556234
Agent message:   The order was marked as delivered, y= et the customer didn't receive it and request a full refund as soon as poss= ible, as they have already checked with the neighbors. Thank you in advance= .


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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