Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Thu, 03 Apr 2025 20:43:29 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Daniel Sanders

Customer Order Number: 200013092146560

Purchase Order No: 109008817795518

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Madison Park King Comforter Sets, 7-Piece Tufted Pintuk Bed in a Bag Bed Set, Satin Luxury Black Comforter Bedding Set with Decor Pillow, Bed Size: King, Actual Color: Black, Collection: Old Version/55579984

Agent message:   The customer did not received the order and she wants to have a refund. There is a delivery scan that was posted on April 3.
Please coordinate and send an email to our customer with a resolution within 48 hours. Thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team