Subject: Please contact the customer - Tracking Not Showing/Not Working
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 02 Apr 2025 16:11:58 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Dionne Richardson

Customer Order Number: 200012905365129

Purchase Order No: 109008593991196

Reason for Contact:  Tracking Not Showing/Not Working

Item name/number:   Madison Park Queen Comforter Sets, 7-Piece Tufted Pintuk Bed in a Bag Bed Set, Satin Luxury Grey Comforter Bedding Set with Decor Pillow, Bed Size: Queen, Actual Color: Grey, Collection: Old Version/44802596

Agent message:   Hi Team,
Could you let us know if the item has been delivered correctly to the customer's address and let us know.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team