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Subject: Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref
 20250329003427953
From: KIEVA GRANT <c-F6F20DFE1D4948358E05A1E47A94FC0C@relay.walmart.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><p=
 dir=3D"ltr">Hi,</p>
<p dir=3D"ltr">Unfortunately,&nbsp; I threw away item as it was damaged.</p=
>
<p dir=3D"ltr">Thanks </p>
<br><div class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=
=3D"gmail_attr">On Mon, Mar 31, 2025, 8:06 AM <a href=3D"mailto:info@design=
erliving.com">info@designerliving.com</a> &lt;<a href=3D"mailto:s-F6F20DFE1=
D4948358E05A1E47A94FC0C@relay.walmart.com">s-F6F20DFE1D4948358E05A1E47A94FC=
0C@relay.walmart.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quo=
te" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"=
><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200012607342593</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Queen Size Comforter Set, 5-Pi=
ece Floral Bedding Set for All Season, Red/Black Queen Comforter Set with B=
ed Skirt </div>
    <div><br></div>
    <div><br></div>

<div> <p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-fam=
ily:Arial;font-size:16px">Hello Kieva,</span></p><p style=3D"margin-top:1px=
;margin-bottom:1px"><span style=3D"font-family:Arial">&nbsp;</span></p><p s=
tyle=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:Arial;=
font-size:16px">We sincerely apologize for the damaged item you received. T=
o assist you further, could you please provide a photo of the item? This wi=
ll help us investigate the matter promptly.</span></p><p style=3D"margin-to=
p:1px;margin-bottom:1px"><span style=3D"font-family:Arial;font-size:16px">&=
nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=
=3D"font-family:Arial;font-size:16px">Thank you!</span></p><p style=3D"marg=
in-top:1px;margin-bottom:1px"><span style=3D"font-family:Arial;font-size:16=
px">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span st=
yle=3D"font-family:Arial;font-size:16px">&nbsp;</span></p><p style=3D"margi=
n-top:1px;margin-bottom:1px"><span style=3D"font-family:Arial;font-size:16p=
x">Sincerely,</span><span style=3D"font-family:Arial;font-size:16px"><br></=
span><span style=3D"font-family:Arial;font-size:16px">Giselle</span><span s=
tyle=3D"font-family:Arial;font-size:16px"><br></span><span style=3D"font-fa=
mily:Arial;font-size:16px">Designer Living Customer Service</span><span sty=
le=3D"font-family:Arial;font-size:16px"><br></span><span style=3D"font-fami=
ly:Arial;font-size:16px"><a href=3D"mailto:info@designerliving.com" target=
=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a></span></p><p>=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;</p><p><br></p><p>** =
THIS IS AN ESCALATION **</p><p><br></p><p>This is Walmart Customer Care, co=
ntacting you on behalf of the customer for the order below. The customer is=
 receiving a copy of this message.</p><p><br></p><p><strong> Customer Name:=
</strong>&nbsp;KIEVA GRANT</p><p><strong>Customer Order Number:</strong>&nb=
sp;200012607342593</p><p><strong>Purchase Order No:</strong>&nbsp;108936558=
940469</p><p><strong> Reason for Contact: </strong>&nbsp;Delivered to Wrong=
 Location/LAD</p><p><strong> Item name/number: </strong>&nbsp; Comfort Spac=
es Queen Size Comforter Set, 5-Piece Floral Bedding Set for All Season, Red=
/Black Queen Comforter Set with Bed Skirt/844829306</p><p><strong> Agent me=
ssage: </strong>&nbsp; Poor quality damage and threads coming out
customer complain about the quality, please contact the customer</p><p><br>=
</p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. Reply =
to this message to contact the customer, and do so within 48 hours, per the=
 guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/gui=
de?article=3D000006402#Customer_Service_Requirements" target=3D"_blank" rel=
=3D"noreferrer">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwc=
zEFqAyEUBuDTxOXw63vquHAxGAcKWZT2BEZfUmFiYDqk9PaFXuBrsdzIsSiJ2jMRnA9QXxEITRt=
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P__1_45Pg"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walma=
rt.com/o/eJwczE9qtTAQAPDTmKXMOBPjLLKQPIVv8dHSPweYmPE1VC2IvNLbF3qBX4m6Us_mLG=
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769vT_-nF_eI3W8AAAD__3QEOg4">
</blockquote></div>
<img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com=
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