Subject: Please contact the customer - Other Reason
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sat, 29 Mar 2025 21:06:38 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: kathleen porter

Customer Order Number: 200012443252292

Purchase Order No: 108929572428158

Reason for Contact:  Other Reason

Item name/number:   Intelligent Design Loretta Boho Comforter Set with Bed Sheets in Navy, Bed Size: Twin, Actual Color: Navy/565790301

Agent message:   Customer is trying to return the item, please assist with the return of the item, sending labels or processing the refund.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team