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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Daphne Simmons
Customer Order Number: 200013094760050
Purchase Order No: 109008075691796
Reason for Contact:  Ask a question
Item name/number:   Intelligent Design King/Cal King = Size Comforter Sets, 4-Piece Velvet Bedding Set for All Seasons, Purple Com= forter Bed Set with Decor Pillow, Bed Size: King, Actual Color: Purple/4655= 56941
Agent message:   Hi, This email is on behalf of the customer in-order to document that the custo= mer has checked their surrounding residential area and with their neighbors= as well and are still unable to locate the package. Therefore kindly go ah= ead and send out a replacement for the item with a signature required by th= e recipient. We appreciate you're cooperation.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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