Subject: Please contact the customer - Ask a question
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sat, 29 Mar 2025 16:25:44 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Daphne Simmons

Customer Order Number: 200013094760050

Purchase Order No: 109008075691796

Reason for Contact:  Ask a question

Item name/number:   Intelligent Design King/Cal King Size Comforter Sets, 4-Piece Velvet Bedding Set for All Seasons, Purple Comforter Bed Set with Decor Pillow, Bed Size: King, Actual Color: Purple/465556941

Agent message:   Hi,
This email is on behalf of the customer in-order to document that the customer has checked their surrounding residential area and with their neighbors as well and are still unable to locate the package. Therefore kindly go ahead and send out a replacement for the item with a signature required by the recipient. We appreciate you're cooperation.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team