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Subject: Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref
 20250325003227804
From: Kathryn Love <c-335958C3EF3F4F578B3C8AB4CA2B9DE0@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"auto">It was delivered to the wrong house, the delivery photo is =
not my porch.&nbsp;</div><div><br><div class=3D"gmail_quote gmail_quote_con=
tainer"><div dir=3D"ltr" class=3D"gmail_attr">On Tue, Mar 25, 2025 at 3:30=
=E2=80=AFPM <a href=3D"mailto:info@designerliving.com">info@designerliving.=
com</a> &lt;<a href=3D"mailto:s-335958C3EF3F4F578B3C8AB4CA2B9DE0@relay.walm=
art.com">s-335958C3EF3F4F578B3C8AB4CA2B9DE0@relay.walmart.com</a>&gt; wrote=
:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.=
8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-l=
eft-color:rgb(204,204,204)"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200012941759441</div>
    <div><b> Item: </b>&nbsp; Intelligent Design King/Cal King Size Comfort=
er Sets, 4-Piece Velvet Bedding Set for All Seasons, Blush Comforter Bed Se=
t with Decor Pillow </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello <span>Kathryn&nbsp;</span>/ Walmart-</p><p>&nbsp;</p><p>Than=
k you for your email.&nbsp; Upon checking with FedEx, your order#: <span>20=
0012941759441</span>/ Purchase order #:&nbsp;<span>109008077053369&nbsp;</s=
pan>with the tracking#:&nbsp;772884685064 has been delivered on 03/25/2025.=
&nbsp; We ask that you first check with other family members, neighbors and=
 around the outside of your home to ensure the package was not misplaced.&n=
bsp;</p><p>&nbsp;</p><p>Sincerely,</p><p>Jerson</p><p>Designer Living Custo=
mer Service</p><p>1-888-879-8790</p><p><a href=3D"mailto:info@designerlivin=
g.com" target=3D"_blank">info@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p=
><p><br></p><p>Dear Designer Living Inc.&nbsp;</p><p><br></p><p>** THIS IS =
AN ESCALATION **</p><p><br></p><p>This is Walmart Customer Care, contacting=
 you on behalf of the customer for the order below. The customer is receivi=
ng a copy of this message.</p><p><br></p><p><strong> Customer Name:</strong=
>&nbsp;Kathryn Love</p><p><strong>Customer Order Number:</strong>&nbsp;2000=
12941759441</p><p><strong>Purchase Order No:</strong>&nbsp;109008077053369<=
/p><p><strong> Reason for Contact: </strong>&nbsp;Delivered to Wrong Locati=
on/LAD</p><p><strong> Item name/number: </strong>&nbsp; Intelligent Design =
King/Cal King Size Comforter Sets, 4-Piece Velvet Bedding Set for All Seaso=
ns, Blush Comforter Bed Set with Decor Pillow/381066668</p><p><strong> Agen=
t message: </strong>&nbsp; order marked delivered but cx did not get it, co=
ntact the customer and either sent the item or initiate a refund.</p><p><br=
></p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. Reply=
 to this message to contact the customer, and do so within 48 hours, per th=
e guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/gu=
ide?article=3D000006402#Customer_Service_Requirements" target=3D"_blank">Ma=
rketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwc=
zF1qhDAQAODTmEeZzOT3IQ-aKhT2obQnCM5kG3CzYMXS2xf2Ah-nUskZUZK0NxgxWqfVdxLvq64=
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AD__z2pOgI"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walma=
rt.com/o/eJwczE1qhTAQAODTmKWMmRlNFlloqtBFaenPASZm7JOqDyS84u0LvcCXgyzYkhoNTU=
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j18fn68v47t5BPsXAAD__5O0Ojk">
</blockquote></div></div>
<img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com=
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