Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 25 Mar 2025 19:06:01 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Kathryn Love

Customer Order Number: 200012941759441

Purchase Order No: 109008077053369

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Intelligent Design King/Cal King Size Comforter Sets, 4-Piece Velvet Bedding Set for All Seasons, Blush Comforter Bed Set with Decor Pillow/381066668

Agent message:   order marked delivered but cx did not get it, contact the customer and either sent the item or initiate a refund.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team