Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 25 Mar 2025 18:05:40 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Sevienne Garcia

Customer Order Number: 200013038601493

Purchase Order No: 109006416977617

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Maca Full Size Comforter Set, Reversible Queen Comforter Set, Full/Queen, Blue/5083850495

Agent message:   Hi

Please provide a full refund since product was not delivered to the correct location and package got stolen. Customer is requesting for this resolution since few days ago.

Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team