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From: kexin geng <kexingeng0808@gmail.com>
Date: Tue, 25 Mar 2025 10:32:30 -0700
Message-ID: <CAOV5DZ-OJV4pDhhFj-=MjULxpNrOK5eH0h0MCJyA3jqp=rRVXA@mail.gmail.com>
Subject: Re: Request for start a return for the order from Macy #Ref 20250324003427776
To: "info@designerliving.com" <info@designerliving.com>
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MIME-Version: 1.0

--000000000000ae9b7906312e1b82
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

 Hi Giselle,

Thank you for reaching out to me. The order number is Order # 4562732459
<https://www.macys.com/purchases/online/4562732459?o=3DaGss9OZglB%2B8i2gv0f=
JqJeY1Y568XwWLLn4Pmr9RCqh4UDQba0jNTLjGTPb5fBNI>
.
I've purchased 5 of SunSmart Mirage Knitted Jacquard Damask Total blackout
curtains in that order. I opened one of these, and the remaining items were
not opened.

Just let me know if you need any information from me, thanks!

Best,

On Tue, Mar 25, 2025 at 7:59=E2=80=AFAM info@designerliving.com <
info@designerliving.com> wrote:

> Hello Weixiang,
>
>
> Thank you for reaching out.
>
>
> May I know your order number so we can check?
>
>
> Sincerely,
>
> Giselle
>
> Designer Living Customer Service
>
> info@designerliving.com
>
>
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D
>
>
> Hi there,
>
>
> Hope you have a great weekend.
>
>
> This is Weixiang. I'm writing to inquire about the possibility of
> returning an order I placed from Macy and the items were shipped from the
> provider - Designer Living.
>
>
> I placed the order for the curtains in January from Macy's official
> website, and they were delivered to the UPS pickup point, as I was out of
> the country at that time, Once I back, I realized the size of the curtain=
s
> was incorrect when I picked up the package.
>
>
> I've tried to contact Macy's customer service to start the return, but
> they told me that the order was over 30 days from shipped and it was from=
 a
> third party. so I need to contact with your customer services to apply fo=
r
> the return.
>
>
> Could you kindly advise if it is possible to process a return for this
> order? I would appreciate your guidance on the next steps. Thank you.
>
>
> Looking forward to hearing from you.
>
>
> Best regards,
>
> Weixiang
>

--000000000000ae9b7906312e1b82
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"ltr">&nbsp;Hi Giselle,<div><br></div><div>Thank&nbsp;you for reac=
hing out to me. The order number is&nbsp;<a href=3D"https://www.macys.com/p=
urchases/online/4562732459?o=3DaGss9OZglB%2B8i2gv0fJqJeY1Y568XwWLLn4Pmr9RCq=
h4UDQba0jNTLjGTPb5fBNI" class=3D"gmail-link-body gmail-order-number" style=
=3D"box-sizing:inherit;background-color:rgb(248,248,248);color:inherit;font=
-size:14px;line-height:1.25rem;font-family:&quot;Macys Sans&quot;,&quot;Hel=
vetica Neue&quot;,Helvetica,Arial,sans-serif">Order # 4562732459</a>.&nbsp;=
</div><div>I've purchased 5 of SunSmart Mirage Knitted Jacquard Damask Tota=
l blackout curtains in that order. I opened one of these, and the remaining=
 items were not opened.</div><div><br></div><div>Just let me know if you ne=
ed any information from me, thanks!</div><div><br></div><div>Best,</div></d=
iv><br><div class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" cl=
ass=3D"gmail_attr">On Tue, Mar 25, 2025 at 7:59=E2=80=AFAM <a href=3D"mailt=
o:info@designerliving.com">info@designerliving.com</a> &lt;<a href=3D"mailt=
o:info@designerliving.com">info@designerliving.com</a>&gt; wrote:<br></div>=
<blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-=
left:1px solid rgb(204,204,204);padding-left:1ex"><p>Hello&nbsp;<span>Weixi=
ang,</span></p><p><span><br></span></p><p><span>Thank you for reaching out.=
</span></p><p><span><br></span></p><p><span>May I know your order number so=
 we can check?</span></p><p><span><br></span></p><p><span></span></p><p>Sin=
cerely,&nbsp;</p><p>Giselle&nbsp;</p><p>Designer Living Customer Service&nb=
sp;</p><p><a href=3D"mailto:info@designerliving.com" target=3D"_blank">info=
@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p><span style=3D"=
color:rgb(49,49,49);font-family:-apple-system,&quot;helvetica neue&quot;;fo=
nt-size:17px;font-style:normal;font-weight:400;letter-spacing:normal;text-i=
ndent:0px;text-transform:none;word-spacing:1px;text-decoration:none;float:n=
one;display:inline">Hi there,&nbsp;</span></p><p><br></p><p>Hope you have a=
 great weekend.</p><p><br></p><p>This is Weixiang. I'm writing to inquire a=
bout the possibility of returning an order I placed from Macy and the items=
 were shipped from the provider - Designer&nbsp;Living.</p><p><br></p><p>I =
placed the order for the curtains in January from Macy's official website, =
and they were delivered to the UPS pickup point, as I was out of the countr=
y at that time, Once I back, I realized the size of the curtains was incorr=
ect when I picked up the package.</p><p><br></p><p>I've tried to contact Ma=
cy's customer service to start the return, but they told me that the order =
was over 30 days from shipped and it was from a third party. so I need to c=
ontact with your customer services&nbsp;to apply for the return.</p><p><br>=
</p><p>Could you kindly advise if it is possible to process a return for th=
is order? I would appreciate your guidance on the next steps. Thank&nbsp;yo=
u.</p><p><br></p><p>Looking forward to hearing from you.</p><p><br></p><p>B=
est regards,</p><p>Weixiang</p></blockquote></div>

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