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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Andrea Fickenscher
Customer Order Number: 200013066533326
Purchase Order No: 109006093531186
Reason for Contact:  Price Error/Image or Description= Issue
Item name/number:   Mi Zone Full/Queen Comforter Set = Shaggy Faux Fur Ultra Soft 3-Piece Ombre Design Warm Bedding Sets Purple, B= ed Size: Full/Queen, Actual Color: Purple Multi/1129562751
Agent message:   The order was tagged as delivered bu= t the customer did not receive it. It is already way past delivery date. Th= e customer needs her money back. Please process the refund as soon as possi= ble. Thank you.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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