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On Mon, Mar 24, 2025, 10:30 AM info@designerliving.com <s-31FC4A9B9E284ADA89B9574C2266C= 21A@relay.walmart.com> wrote:
You have a message from Designer Living Inc. - Walmart.com  =


Sales Order Id:  200012916335327
Item:   Intelligent Design King/Cal King Size Comfort= er Sets, 4-Piece Velvet Bedding Set for All Seasons, Purple Comforter Bed S= et with Decor Pillow, Bed Size: King, Actual Color: Purple


Hello Sherri,

 

Thank you for reaching out!

 

We sincere= ly apologize that the item you received did not meet your expectations. Unfortunately, we do n= ot have an exchange option. However, if you would like to request a return for a refund, please follow the steps below:

 

1. Go to = your profile or account.

2.&= nbsp;Click on "= ;My Purchases."

3. = ;Select the item yo= u wish to return.

4. Click on the return b= utton.

 

If you need any further assistance, please feel free to rea= ch out. I=E2=80=99d be more than happy to help.

 

 

Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com

=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D

Dear Designer Living Inc. 


** = THIS IS AN ESCALATION **


This is Walmart Customer Care, co= ntacting you on behalf of the customer for the order below. The customer is= receiving a copy of this message.


Customer Name:=  sherri mendenhall

Customer Order Number: 200012916335327

Purchase Order No: 109= 007561002129

Reason for Contact:  Return/Repla= ce - Lost in Transit

Item name/number:   Intel= ligent Design King/Cal King Size Comforter Sets, 4-Piece Velvet Bedding Set= for All Seasons, Purple Comforter Bed Set with Decor Pillow, Bed Size: Kin= g, Actual Color: Purple/465556941

Agent message: &n= bsp; The customer is very unhappy with the quality of the conforter she rec= eived, and would like to replace it. Please contact the customer within the= next 48 hours."



What you need to = do now:

1. Reply to this message to contact the customer, an= d do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer= Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


3D""



Walmart Customer Service Team

3D"" 3D""