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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: sherri mendenhall
Customer Order Number: 200012916335327
Purchase Order No: 109007561002129
Reason for Contact:  Return/Replace - Lost in Transit=
Item name/number:   Intelligent Design King/Cal King = Size Comforter Sets, 4-Piece Velvet Bedding Set for All Seasons, Purple Com= forter Bed Set with Decor Pillow, Bed Size: King, Actual Color: Purple/4655= 56941
Agent message:   The customer is very unhappy with th= e quality of the conforter she received, and would like to replace it. Plea= se contact the customer within the next 48 hours."


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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