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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Rooted Property Group
Customer Order Number: 200012990647894
Purchase Order No: 109007039099490
Reason for Contact:  Damaged/Missing Parts/Not Receiv= ed
Item name/number:   Comfort Spaces Twin/Twin XL Comfo= rter Sets, 2-Piece Reversible Bedding Set, Comforter Bed Set for Dorm Colle= ge, Navy/Charcoal, Bed Size: Twin/Twin-XL, Actual Color: Navy/Charcoal/9221= 54905
Agent message:   Hello. On Behalf of Customer's Conce= rn, Customer here would like to have a Replacement for this order here. Cus= tomer here Never Received the item and would like this to be resolved ASAP.= Kindly proceed to process the Replacement ASAP and proceed in responding t= o Customer's Email that is mentioned below this message.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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