Subject: Faulty Mattress Pad
From: [email-masked]
To: "[email-masked]" <[email-masked]>
Date: Thu, 20 Mar 2025 15:46:26 -0400 (EDT)

Dear Sirs
 
I purchased the Serta Heated Mattress Pad on Nov 11 2024 and gave it to my wife for Christmas. After using it for less than three months one side no longer comes on. Can I get a replacement pad?
 
Walmart Order # 200014-12743114
Serta Electric Heated Mattress Pad
King Size, Water Proof Heating Mattress Protector with Dual Controls
 
Thank you
Tim