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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Ruth Townsend
Customer Order Number: 200013085322494
Purchase Order No: 109007353400911
Reason for Contact:  Delivered to Wrong Location/LAD<= /div>
Item name/number:   Regency Heights Full/Queen Fluffy= Ribbed Plush Comforter Set 3-Piece Bedding Set Pink/12480556234
Agent message:   Please contact the customer on prior= ity basis as the tracking shows delivered but the customer has not received= the package and now the customer wanted a refund. please resolve this with= the best possible resolution, as soon as possible, thanks


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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