Subject: Please contact the customer - Return/Replace - Item Missing from Box
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Mon, 17 Mar 2025 19:23:05 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Autumn Madewell

Customer Order Number: 200013025707509

Purchase Order No: 109005677133506

Reason for Contact:  Return/Replace - Item Missing from Box

Item name/number:   Comfort Spaces King Sheet Set, Flannel Bed Sheets King, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Piece, Bed Size: King, Actual Color: Multicolor, Pattern: Novelty6/1716628528

Agent message:   Hello seller,

cx contacted us stating, he/she was recharged for the item which has not received. kindly help cx as soon as possible

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team