Subject: Please contact the customer - Tracking Not Showing/Not Working
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Mon, 17 Mar 2025 13:48:05 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Erin Corbett-Deavers

Customer Order Number: 200012277941880

Purchase Order No: 108924958840698

Reason for Contact:  Tracking Not Showing/Not Working

Item name/number:   Beautyrest Heating Blanket, Electric Blanket with Auto Shutoff, Aqua Plaid, 50" x 64", Actual Color: Aqua Plaid/560311164

Agent message:   item is not working and would like to get a refund/replacement on this

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team