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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Erin Corbett-Deavers
Customer Order Number: 200012277941880
Purchase Order No: 108924958840698
Reason for Contact:  Tracking Not Showing/Not Working=
Item name/number:   Beautyrest Heating Blanket, Elect= ric Blanket with Auto Shutoff, Aqua Plaid, 50" x 64", Actual Colo= r: Aqua Plaid/560311164
Agent message:   item is not working and would like t= o get a refund/replacement on this


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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